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John Elcano

Overview Reviews (6) Inventory (295)

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John Elcano

Sales Desk Manager

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.3

6 Reviews

Overview Reviews (6) Inventory (295)

4.3

6 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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6 Reviews of John Elcano

May 06, 2026

Dealership Rating

Employee Rating

Sold me a used vehicle with known problems that showed up in the history codes. Cost me $1500 two days after I picked up the truck at this dealership. No one would even give the courtesy of a response when I in the history codes. Cost me $1500 two days after I picked up the truck at this dealership. No one would even give the courtesy of a response when I complained. Buyer beware! More

by erb413

Verified Customer

Recommend Dealer

Other Employees Tagged: Garey Deocampo, Dennis Amy, Alyxandra Gargiulo, Ricky Canto, Kurt Milana, Renato Deleon, Charles Gumina, Courtney Gruenberg

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May 06, 2026 -

Findlay Nissan Henderson responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we understand how frustrating unexpected repairs can be so soon after a purchase. We take concerns like this seriously and would like the opportunity to look into what happened, including the concerns you raised about the vehicle history and your attempt to reach us. Please reach out to me directly at your convenience so we can review your situation and work toward a resolution. Thank you for your feedback. Alyx Gargiulo Owner Loyalty Manager (702)558-5826 Findlay Nissan

May 01, 2026

Dealership Rating

Employee Rating

ABSOLUTELY ABOVE AND BEYOND! ! ABSOLUTELY ABOVE AND BEYOND!! GREAT EXPERIENCE!! ABSOLUTELY ABOVE AND BEYOND!! GREAT EXPERIENCE! THE BEST I EVER DEAL WITH! GOOD PEOPLE ALL THE WAY ! ABSOLUTELY ABOVE AND BEYOND!! GREAT EXPERIENCE!! ABSOLUTELY ABOVE AND BEYOND!! GREAT EXPERIENCE! THE BEST I EVER DEAL WITH! GOOD PEOPLE ALL THE WAY AROUND!! More

by Dukebrynda

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Alcocer, Angel Luna, Sonia Gutierrez , Sonia Gutierrez

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May 04, 2026 -

Findlay Nissan Henderson responded

Wow—thank you for the incredible energy in your review! We’re thrilled to hear you had such an amazing experience and felt our team went above and beyond. That’s exactly what we strive for every day. We truly appreciate your support and look forward to helping you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

May 01, 2026 -

Dukebrynda responded

GREAT PEOPLE ALL THE WAY AROUND!! ABSOLUTELY ABOVE AND BEYOND!! GREAT PEOPLE IN FINANCE LIKE SAUL, JOHN AND ALFREDO ABSOLUTELY AMAZING!! AND THE SELL PERSON ANGEL WAS ABSOLUTELY AMAZING! EVERYONE WAS AMAZING!! AM VERY HUMBLE WHEN I DEAL WITH KIND PEOPLE!! INSTEAD OF IGNORANT LUCIFER PEOPLE!

February 06, 2026

Dealership Rating

Employee Rating

Robel was great. Found exactly what my wife and I were looking for with no pressure on buying at all. We both bought cars from Findlay within the last month and we fe Found exactly what my wife and I were looking for with no pressure on buying at all. We both bought cars from Findlay within the last month and we feel like we got the best deals in town. John was also amazing and getting us the perfect monthly payments with great interest rates. Definitely coming back for our next vehicles! Justin Findlay runs these dealerships with the customers best interest in mind. 10 stars if I could. More

by ChaseHansen15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Garey Deocampo, Dennis Amy, Robel Zemene

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Feb 06, 2026 -

Findlay Nissan Henderson responded

Thank you so much for the amazing review! We’re thrilled to hear that Robel helped you and your wife find exactly what you were looking for—without any pressure. That’s exactly the experience we strive for. We’re also glad John was able to secure great payments and interest rates for you both. Your kind words about the Findlay team truly mean a lot to us. Congratulations on the new vehicles, and we can’t wait to welcome you back when it’s time for the next ones! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

November 16, 2025

Dealership Rating

Employee Rating

The Entire Team was very helpful and the customer service was great from beginning to end. Thank you 😊. was great from beginning to end. Thank you 😊. More

by sebsgo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robel Zemene, Alejandro Alcocer, Courtney Gruenberg , Patrick, Sal, and Kim

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Nov 16, 2025 -

Findlay Nissan Henderson responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Unlock Excitement Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

October 26, 2025

Dealership Rating

Employee Rating

It’s important to me where I spend every dollar and that’s why I chose Findlay. I look forward to buying all my future cars here! that’s why I chose Findlay. I look forward to buying all my future cars here! More

by JENESISKAYEAUDREYPHILLIPS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Brandon Mullen, Beau Hulse , Matthew Riley

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Oct 26, 2025 -

Findlay Nissan Henderson responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 03, 2025

Dealership Rating

Employee Rating

Alex and John were so helpful! They made my purchase easy. I knew what vehicle I wanted and they gave me exactly what I asked for. They did not push me to buy anything that I wasn' They made my purchase easy. I knew what vehicle I wanted and they gave me exactly what I asked for. They did not push me to buy anything that I wasn't interested in. They accommodated my needs and were patient with me and my mother and all of our questions. Alex followed up with me a couple days later to see how everything was going with the new car. I would definitely recommend Alex and this dealership to anyone looking for a vehicle. More

by sanfranciscodevotee

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alyxandra Gargiulo, David Benjamin , Alexander Molina

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Jul 03, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

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