Kwasi Asante-Ansong | Page 15

Great Experience VW South Charlotte Very knowledgeable and answered all my questions. Kwasi was very courteous, pleasant and very willing to assist to find the best deal possible for me. Very knowledgeable and answered all my questions. Kwasi was very courteous, pleasant and very willing to assist to find the best deal possible for me. He was very professional. During my entire visit to this location. I will definiteey recommend this dealership to my friends and family. More

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Beyond Ecstatic Customer !! Kwasi made my first car buying experience very effortless on my part. He is hands down the absolute best in his field !!!! Went to other dealers in t Kwasi made my first car buying experience very effortless on my part. He is hands down the absolute best in his field !!!! Went to other dealers in the area and was not impressed with their Customer Service until I went to Kwasi at VW South Charlotte. More

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My VW Tiguan Kwasi worked with me to make sure that I get the car of my choice at his dealership. Even after the sale, he still called me up to make sure I was sat Kwasi worked with me to make sure that I get the car of my choice at his dealership. Even after the sale, he still called me up to make sure I was satisfied with my new car. I have called him several times to explain a feature or two of the car thati do not understand or cannot use and all the time, he had patiently explained it to me. Great customer service, great team, great buy. More

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Pleasantly Surprised We had set out that day with an appointment at another dealership (not Volkswagen) and the person we had the appointment with was very rude, so we lef We had set out that day with an appointment at another dealership (not Volkswagen) and the person we had the appointment with was very rude, so we left. We had been seeing the commercials for the VW Passat TDI and the great fuel mileage, so we stopped on our way back home. We said we were just going to look. We were greeted by a salesman almost immediately...our first impression was a very good one. He, Kwasi, was very polite and knowlegable of the cars on the their lot. Any questions we had, he answered right away. We fell in love with the first car we test drove and we drove away in it that night. He has since followed up with us asking if we are pleased with our purchase. He gave us his personal cell phone number and we are able to text him with any questions about the car, which works out great. This car has so many features that we discover something new almost every day. I would recommend anyone to this dealership and definitely recommend that they speak to Kwasi. More

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New Life When I stepped into the service center almost a year ago to have my 2003 yellow VW Beetle Conv serviced I was super duper down on my luck and frustrat When I stepped into the service center almost a year ago to have my 2003 yellow VW Beetle Conv serviced I was super duper down on my luck and frustrated to no end due to the prospective issues I was told that I had with my car. Going through this process was at this point had me DEPRESSED!! I didn't know what I was going to do and didn't want to assume a new or higher car payment then I was already paying, however, it was if as Kwasi came to my rescue wth a "Super Man VW" cape on. He introduced himself and pulled me from the service desk as I was discussing the amount of the cost of repair with Joerg to see where he could help as I could tell he sensed the frustration and disappointment on my face as Joerg advised me of how much money I'd need to kick out to keep my lady bug alive. After pulling me to the side, he threw on his MASTER SUPER save a damsel in distress cape and went to work. He went "hard in the paint" for me to see how at the least he could get me into a new car considering my current situation with my car. We chatted and test drove a few cars. I told him...WHAT I WANTED versus the cars that I test drove. He left from his desk, told me he would be right back, he came back, we walked outside and he told me everything there was to know about German engineering and introduced me to "My Lil Red Lady". We test drove the car...on the way back to the dealership I told him "I love it" and the rest is history from that point. He worked as best on his behalf to make things as smooth as possible and a few days later the car was ready for me to pick up. The VW team was awesome all around. I can honestly say that this is possibly the best car buying experiences I've ever had and Kwasi was amazing and is an amazing guy. He if nothing else made this experience TOP notch and a standard to follow as far as I'm concerned and I am proud to say that he is "MY SALES GUY" and I'd refer him to anyone looking for an extremely knowledgeable, personable and customer/sales driven associate. He gets a 10 in my book any day!! THANKS Kwasi and the VW Charlotte South Team! More

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Great experience! This was the best car buying experience I've ever had. Kwasi was my salesman and made sure this process was painless and quick. This is my second VW b This was the best car buying experience I've ever had. Kwasi was my salesman and made sure this process was painless and quick. This is my second VW but first time working directly with Volkswagen. I highly recommend Volkswagen of South Charlotte, especially Kwasi when purchasing your next vehicle!! More

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My car buying experience at this dealership was wonderful. No pressure sales tactics. Test Drive with Jan was a great experience. Spiro closing the deal was more than I expected. My time with the F wonderful. No pressure sales tactics. Test Drive with Jan was a great experience. Spiro closing the deal was more than I expected. My time with the Finance dept was superb, I have not met a more professional friendly sales team in all my car buying experiences. My wife has bought two Volkswagon's from this dealership and we were there for a check of her battery when I spotted a Golf I liked. I had originally planned to wait and purchase a 2015 Golf due to all the great reviews it has received, but when I saw a 2012 Golf with very low mileage and in superb condition, it was a no brainer. I previously had a 1972 Super Beetle and now I am back with Volkswagon for life. Everyone should be driving a South Charlotte Volkswagon. The Sales and Finance team are the best in the business. From the Sales to the Service Dept, this dealership is customer focused and really appreciates you as an individual and your business. Mr. Cohen, thank you for making your dealership something to be very proud of. Sincerely, Scott Welsh Gastonia, NC More

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Our family has four drivers now. After inheriting two older cars from my parents, we were getting sick and tired of the repairs they required to keep them running. We also were fearful of the safety ram older cars from my parents, we were getting sick and tired of the repairs they required to keep them running. We also were fearful of the safety ramifications of our youngest daughter getting stuck in one of the old "clunkers". So, we opted for a new vehicle. We looked all around, and were happy to find a great deal on a 2013 Golf at Volkswagen of South Charlotte. The dealership is close to our house in south Charlotte, and the people there were very friendly and easy to deal with. We actually tossed in one of the "clunkers" at the last minute, and VW of South Charlotte was happy to work it into a trade in for us. We truly felt like we were the priority and we got a good, reliable car in the process. It is our first VW, so we'll be evaluating how we like it over the next several years in terms of reliability, service, etc. More

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I am giving Kwasi Asante-Ansong a rating of 10+. I am very pleased to say I had a choice of other cars to choose from at other dealerships. It is because of the personal knowledge and relationship of tru very pleased to say I had a choice of other cars to choose from at other dealerships. It is because of the personal knowledge and relationship of trust I developed with Kwasi that I chose for my next car to be a VolksWagon Jetta. I look forward to future business with South Charlotte VolksWagon and its professional team of employees. Sincerely, Carrie Schmidt More

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Superior customer service! We were driving through from Ty Ty, Georgia and stop to spend the night in Charlotte. We saw the VW dealership and went by to take a look. We were greeted by Kwasi. It was my Ty Ty, Georgia and stop to spend the night in Charlotte. We saw the VW dealership and went by to take a look. We were greeted by Kwasi. It was my daughters sweet 16 Bday! Kwasi made my daughter one happy girl by finding her the awesome black beetle we purchased. Top notch customer service. Bagels, cream cheese, coffee, hot chocolate. Great experience. I would highly recommend this dealership. Kwasi is awesome! This dealership has a jewel in him! Kent the sales manager was fabulous. He assisted us while Kwasi was finishing up another car purchase. You guys all work together for one common goal to give excellent customer service.! God bless you guys! More

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