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Kyle Antes
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735 Reviews
735 Reviews
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735 Reviews of Kyle Antes
March 12, 2024
Beautiful facility, friendly people. I had a single concern that the tech decided to drain fluid from my transmission as I had followed the very detailed procedure defined by Honda. If I had a single concern that the tech decided to drain fluid from my transmission as I had followed the very detailed procedure defined by Honda. If the Tech did not follow the procedure (warm the engine until the cooling fan turns on, turn off the vehicle, check fluid level within 30-60 seconds), the reading on the dipstick would have showed slightly over filled. Given the lack of reliability with these transmissions, I would expect the Techs to follow the prescription defined in Honda's. Further, I asked that the techs verified TSB 17-025 and TSB-17-026 had been performed. I did not get a clear answer that it had been performed. I indicated that I had had major shudder issues prior to performing the transmission fluid and transmission filter replacement at 50,000 miles. Further, I indicated a mild form of shudder had been occurring recently. A tech drove the vehicle and indicated they could not duplicate it. I would have been happy to take them on a Test drive and demonstrated the issue (it is subtle). More
by ljs
Verified Customer
Helpful 
March 12, 2024
I was first in line at opening, so I did not need to wait. They finished in a little more than an hour, so I got my car back quickly. They were polite and efficient. The waiting area is comfortable. wait. They finished in a little more than an hour, so I got my car back quickly. They were polite and efficient. The waiting area is comfortable. More
by TFGUSTAFSON
March 11, 2024
I found the car I was looking for at this Dealership, but it was the quality of the people there that made my purchase come together. Start to finish, there were no surprises and I was very pleased with the it was the quality of the people there that made my purchase come together. Start to finish, there were no surprises and I was very pleased with the result and of course, the car. Lorraine was special to work~ very helpful and meet all my needs as a salesperson~ I highly recommend her. Thank you, Lorraine! Thanks to Jody, too, and all those who assisted in my purchase and delivery. Great experience which frankly exceeded my expectations. Very much appreciated! More
by Kirk Gilday
March 10, 2024
Scott's service and follow-up was very good and appreciative. I did, though, have a couple of surprises, not necessarily disappointments, but surprises based on previous service visits. First, it appreciative. I did, though, have a couple of surprises, not necessarily disappointments, but surprises based on previous service visits. First, it didn't appear that my vehicle was washed. I'm not sure if that is a standard service 'perk' anymore or not - but I know that I used to appreciate knowing my vehicle would get a good wash as part of my service visit; and second, I never received a video summary of what the technician found during the service visit. I do have the service notes that were made but this is the first time in, likely before Covid, where I didn't receive a video. Thank you for your time. More
by 43berkie
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