Kyle Dorfler | Page 6

Salesman failed to do homework on new model I liked the appearance of the dealership and they had a slightly laid-back attitude. The selection of cars was solid. My complaint comes from the sale I liked the appearance of the dealership and they had a slightly laid-back attitude. The selection of cars was solid. My complaint comes from the salesman assigned to me who had not done any homework on the redesigned Mazda 3. He kept making excuses that it was brand new. I guarantee Mazda sent training materials ahead of the actual car. Just seems lazy to me. More

Report | Print

Best Car Buying Experience! The staff here were super helpful & knowledgeable about all of the vehicles they had to offer. Evan took the time to go through options, test drive se The staff here were super helpful & knowledgeable about all of the vehicles they had to offer. Evan took the time to go through options, test drive several vehicles & ensure that I was confident in my decision. It exceeded my expectations & was the best car buying experience I’ve had. If you’re in the market for a vehicle, I would highly recommend coming here. More

Report | Print

Love my Mazda Everyone we dealt with at Russ darrow Mazda was amazing. Very friendly, honest and very helpful people. There for the customer and not just the sale. Everyone we dealt with at Russ darrow Mazda was amazing. Very friendly, honest and very helpful people. There for the customer and not just the sale. More

Report | Print

Very easy going and helpful My old car needed a lot of maintenance which required a lot of money to be put into it. Justin and his entire sales team were very helpful with the en My old car needed a lot of maintenance which required a lot of money to be put into it. Justin and his entire sales team were very helpful with the entire process and I’m so happy with my vehicle purchase! More

Report | Print

I Love Mazda’s, My Fifth. Thanks to Kyle Dorfler. Ok, never fun spending an evening car shopping. Kyle Dorfler made the experience actually enjoyable. 1) Spoke on phone ahead of time to speak about Ok, never fun spending an evening car shopping. Kyle Dorfler made the experience actually enjoyable. 1) Spoke on phone ahead of time to speak about my needs. 2) Kyle then sent emails with potential ideas. 3) Kyle followed up to see if I was happy with pre-selections. 4) We then scheduled test drives; vehicles where cleaned, warmed up and ready to go when my wife and I arrived. 5) Support Staff where Tremendous. Bought a New Mazda 6 Zoom Zoom More

Report | Print

Mazda CX-5 with Kyle Dorfler We had a great experience looking for a car with Kyle! Extremely friendly and helpful throughout our search process. He thoroughly answered all ques We had a great experience looking for a car with Kyle! Extremely friendly and helpful throughout our search process. He thoroughly answered all questions and was honest if he didn't know the answer. It was very easy to trust him, and we found a great car with his help! More

Report | Print

Pleasant and easy buying process. Kyle was very knowledgeable and easy to work with. He made the entire process very smooth. I would highly recommend him for your next vehicle! Kyle was very knowledgeable and easy to work with. He made the entire process very smooth. I would highly recommend him for your next vehicle! More

Report | Print

Got a better suv than i hoped for! I recently totaled my 2012 Dodge Journey SXT. I showed up in a rental car nervous and kinda scared. I hoped to get something similar to what I had but I recently totaled my 2012 Dodge Journey SXT. I showed up in a rental car nervous and kinda scared. I hoped to get something similar to what I had but I was overwhelmed and didnt know where to start. I was told to talk with Kyle. Kyle was patient understanding and listened to everything I said about what I hoped to find. He took my info, researched and found 2 options in my price range. He walked to another lot and drove back with my 1st option. After my test drive and asking questions, It was my dream vehicle. It had everything I wanted plus a few extras!! I couldnt be happier and I was treated more like a family member than a scared customer. So many great things happened for me at this dealership that I cant even begin to describe all the care and great service I received. Thank you Kyle for finding my dream vehicle and all your efforts to help me get my 2017 Dodge Journey SXT. Thank you Matt for finding great financing so I can afford my suv. Thank you Hannah for following me while I returned my rental and giving me a ride back. Buying my Journey at Russ Darrow was the best vehicle buying experience Ive had.. More

Report | Print

Great First Car Experience This is my first time purchasing a car from a dealership. I was so lucky to have a knowledgeable and straightforward salesman like Kyle. He answered a This is my first time purchasing a car from a dealership. I was so lucky to have a knowledgeable and straightforward salesman like Kyle. He answered all my questions and made me feel comfortable throughout the whole process. I love my new (pre-owned) Mazda 3 and am excited to keep working with Mazda in the future. More

Report | Print

Outstanding dealer experience We had an outstanding experience with Kyle. He knew what we wanted, pointed us in the right direction, and went out of his way to make it happen for u We had an outstanding experience with Kyle. He knew what we wanted, pointed us in the right direction, and went out of his way to make it happen for us. It was a pleasure doing business (very low pressure} with Kyle, he was friendly, low key and knew his stuff. I would highly recommend him. More

Report | Print