Kyle Lampp | Page 24

Ryan, advisor was very attentive. The Brandon location was very clean! I smelled bacon being cooked and it was really hard to resist ordering some food! was very clean! I smelled bacon being cooked and it was really hard to resist ordering some food! More

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My oil change was good. A little longer than expected. This dealer ship should own the Honda Service market in Brandon. If menu pricing was established there would be greater customer loyalty for repeat se This dealer ship should own the Honda Service market in Brandon. If menu pricing was established there would be greater customer loyalty for repeat service. More

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I went in for a oil change and Kyle Lampp assisted me with my service. He was nice and attentive. I appreciate the courteous service from all the staff. The cafe has Awesome food and great service as wel with my service. He was nice and attentive. I appreciate the courteous service from all the staff. The cafe has Awesome food and great service as well! More

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I was a walk-in and considering they happened to be short staffed that day I thought they had my care ready in a decent time.Kyle Lampp was my advisor and he was very helpful and had great customer service. staffed that day I thought they had my care ready in a decent time.Kyle Lampp was my advisor and he was very helpful and had great customer service. More

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The person who attended me there was really helpful and he answered all my questions proficiently. He was really honest about my wait time lol and he was really friendly. he answered all my questions proficiently. He was really honest about my wait time lol and he was really friendly. More

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Just went in for scheduled maintenance. Everyone was very pleasant. The lobby was pretty full but everything was clean and organized and I am pleased with the service. pleasant. The lobby was pretty full but everything was clean and organized and I am pleased with the service. More

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Kyle Lampp and the team at Brandon Honda we're very helpful and considerate. I really appreciated how mindful they were of cleanliness. I may have paid a little more here than I would at a small shop helpful and considerate. I really appreciated how mindful they were of cleanliness. I may have paid a little more here than I would at a small shop, but their cleaning practices gave me peace of mind -- so it was worth it. The only room for improvement would be if everyone working at Brandon Honda were wearing a mask when they interact with customers. More

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I got my oil change yesterday.I want to say “thank you” to all of you guys for great service especially Michael Mack really helped me . He gave m best recommendations. to all of you guys for great service especially Michael Mack really helped me . He gave m best recommendations. More

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Knowledgeable, patient (see the number of communications we had for months!) and very engaging. Showed us how everything works and cleaned up after the guys who were supposed to clean the car before we pick we had for months!) and very engaging. Showed us how everything works and cleaned up after the guys who were supposed to clean the car before we picked it up. Came in on his day off TWICE for me. Didn’t even know it was his day off. He needs a raise! More

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Customer Service Oriented I haven't had any major services or purchases but they're good for basic everyday services. Staff are consistently friendly and atmosphere is customer I haven't had any major services or purchases but they're good for basic everyday services. Staff are consistently friendly and atmosphere is customer service oriented. Not high pressure. It's actually a rather pleasant place to hang out while you're getting your oil changed. My only negative is when I brought my car in once with a nail in the tread of one of my tires they told me it couldn't be plugged and I needed to purchase a new tire. I get that they probably have some product warranty rules in place or whatever (they showed me how it had to be in middle few inches of the tread for them to be able to plug it and my nail was in the tread but not in the "middle" of the tread)... but I drove to another tire repair place and got it plugged for $8 and it's been fine for over a year now. Just be an educated consumer and you'll be fine. More

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