Augustine Cardona

The service department tried to get me to have service done that was not needed. Twice! Brake rotors or pads don't gain millimeters. I had a few service items identified as needed done and or no record o done that was not needed. Twice! Brake rotors or pads don't gain millimeters. I had a few service items identified as needed done and or no record of it being done. They were not truthful. Im not stupid enough to just accept their word from the service dept. Its a heavy hitter for a huge dealership, meaning if its a slow day. .they seem to be able to find service items to complete. More

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This is an update from a previous review. I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it an I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it and also had a dent in back gate. Unfortunately I didn’t notice any of this until a couple days later and it was to late, I tried to get a different car but the Luis from the dealership said they couldn’t give me a different one so He offered to fixed the dent and pay me for the extra mileage( I never received the check) they also as part of the purchase supposed to give me the all season carpets but they give the wrong ones( for a Honda accord 2025) I texted Nate and let him know about the mistake and he assured that I will receive the right ones in the mail but they never arrived. Worse place to buy a car, don’t go there! They are not honest, I bought 2 Toyotas before at 2 different dealerships and I had an excellent experience. I deeply regret to decide to buy a Honda this time or maybe I just chose the worse Honda dealership in town. I’ll be more careful next time but if you are planning to buy a car, please avoid this place. More

by idaniagarcianasser Verified Customer Verified Customer

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Great dealership, great service very knowledgeable and very helpful. He pays attention to details. I have been going to that dealership to Brandon Honda for the last 12 years. I always recommend Augustine very helpful. He pays attention to details. I have been going to that dealership to Brandon Honda for the last 12 years. I always recommend Augustine and the technicians so sale person They always try to make it right for us. We really appreciate it thank you to all More

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I didn’t plan to buy a car, I haven’t even known the car model. He introduced me and sold it for me. He is the best sells man ever! model. He introduced me and sold it for me. He is the best sells man ever! More

by EDEN.GBERHE Verified Customer Verified Customer

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I usually receive great service at this dealership, the service associates are top notch, informative and knowledgeable. service associates are top notch, informative and knowledgeable. More

by Maureenheadley413 Verified Customer Verified Customer

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I appreciate Auggie and his amazing customer service. Each time I bring my vehicle, I can rest assured that it will be examined and well taken care of. Each time I bring my vehicle, I can rest assured that it will be examined and well taken care of. More

by debutartist82 Verified Customer Verified Customer

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Had a great experience at Brandon Honda! My service advisor Auggie, was professional, friendly, and made the entire process smooth from start to finish. He answered all my questions, and kep My service advisor Auggie, was professional, friendly, and made the entire process smooth from start to finish. He answered all my questions, and kept me updated. Highly recommend if you’re looking for a dealership that values service and transparency! More

by Nola Verified Customer Verified Customer

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I have been a customer of Brandon Honda for years and Augustine Cardona has been my main Service Representative, he is very knowledgeable and professional. Excellent service and work. Augustine Cardona has been my main Service Representative, he is very knowledgeable and professional. Excellent service and work. More

by DavidV2011 Verified Customer Verified Customer

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Great service, thank you for all the support and make everything in your power to make me feel comfortable everything in your power to make me feel comfortable More

by leonciocast Verified Customer Verified Customer

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The service department is excellent. It is always a pleasure to work with our service advisor Auggie. It is always a pleasure to work with our service advisor Auggie. More

by wwisner88 Verified Customer Verified Customer

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