Kyle McKenzie
customer service sales
Southern Chrysler Dodge Jeep Ram Greenbrier
1414 S Military Hwy
Chesapeake, VA 23320
57 Reviews
Write a Review57 Reviews of Kyle McKenzie
January 24, 2024
Great customer service and an overall experience! Would do business with again in the future! Would do business with again in the future! More
Other Employees Tagged: Joe Cuellar , Deshawn Showell
January 16, 2024
Best car buying experience in a long time, very helpful and supportive staff. Couldn’t be happier… and supportive staff. Couldn’t be happier… More
Other Employees Tagged: Andrey Gvozdevskiy , Janina Clarke
October 25, 2023
This place has great customer service! I definitely plan on using them for all my car needs I definitely plan on using them for all my car needs More
Other Employees Tagged: Bennie Tate, Kevin Jones, Andrey Gvozdevskiy, Joe Anthony, Dennis Jordan, Nerely Blanco, Alex Murphy
October 18, 2023
My family has trusted Southern for many years and have purchased several vehicles from them as well. Everyone is very nice and helpful. purchased several vehicles from them as well. Everyone is very nice and helpful. More
Other Employees Tagged: Kevin Jones, Andrey Gvozdevskiy, Alex Murphy , Markel Bell, Kris Pollock, Chris from service department
September 08, 2023
professional, helpful, and frendly. I got a good price on my new 300. The only real drawback is the amount of time it takes to finalize all the paperwork, and watch the "mandatory" vid I got a good price on my new 300. The only real drawback is the amount of time it takes to finalize all the paperwork, and watch the "mandatory" video about the extras that were available. 4 hours start to finish, about average in my experience. Overall, good price, nice car, freindly staff. Thank you. More
Other Employees Tagged: Andrey Gvozdevskiy , alaa shewail
August 19, 2023
I bought a Wagoneer 2 months ago (Sabrina and Nelly, the sales manager were great) and needed to go back for a service a month after. Kyle made it happened just in time for us to go out of town. Kyle made sales manager were great) and needed to go back for a service a month after. Kyle made it happened just in time for us to go out of town. Kyle made sure I was taken cared of. The service was exceptional and I highly recommend this dealership. The honesty and the service were outstanding. More
Other Employees Tagged: Nerely Blanco
August 09, 2023
It has been almost 1 year since the purchase of the vehicle and the spare key fob issue has yet to be resolved. I brought it up at the first oil change and it was kicked down the road to the second vi vehicle and the spare key fob issue has yet to be resolved. I brought it up at the first oil change and it was kicked down the road to the second visit in May. In May the service representative said it would be ordered and would take 2 weeks to come in. After multiple weeks and several attempts to connect with someone, I spoke with the service department and was told that it still hadn’t arrived. I called this morning and no one picked up in the service department and the operator was unavailable as well. It gave me the option to leave a message, which I have done in the past and never received a response. The customer service is poor and after spending over 60k at your dealership, there are expectations that are not being met. Please have a representative contact me for resolution. More
July 06, 2023
Trevor, Joe, and Tania were amazing! I personally was not their easiest customer to deal with at the end of day, but I couldn’t ask for better people to help me with my car buying experi I personally was not their easiest customer to deal with at the end of day, but I couldn’t ask for better people to help me with my car buying experience. They always came through with their word and helped out with any issues I had even if it was something minor. I truly could not thank all 3 of them enough! More
Other Employees Tagged: Kevin Jones, Allison Humphries, Joe Cuellar, Joe Anthony, Efrem Huger , Stacy Gregg, Jeff Owens, Kris Pollock, Trevor Faubel
June 27, 2023
I just want to say awesome people. Sales has Dee Horton and parts and service has Jordan. Best and nicest pros in the business. Manager Kyle McKenzie is the best making sure customers Sales has Dee Horton and parts and service has Jordan. Best and nicest pros in the business. Manager Kyle McKenzie is the best making sure customers have the best experience! More
Other Employees Tagged: Dee Horton and Jordan