I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
14 yrs, 10 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
238 Reviews
Write a Review238 Reviews of Kyle Schumacher
November 20, 2018
Excellent Service . Meets customer satisfaction. remmended toyota is BEST. The personnels are very professionals and they know what they are doing to served customer to . Meets customer satisfaction. remmended toyota is BEST. The personnels are very professionals and they know what they are doing to served customer to meet their targets and goals. Thanks 'Fred More
Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, CJ Rubio, Jim Stockman
November 19, 2018
Fast, Efficient, Services This is one of the most efficient service departments I have ever experienced. They've made the whole experience very easy and they had a free retal f This is one of the most efficient service departments I have ever experienced. They've made the whole experience very easy and they had a free retal for the day my car was serviced. And they finished within the day, costing me very little inconvenience. Thank you all in the service department. Great job!!! More
Other Employees Tagged: Bekah Huey, Howard Sweeney , Paul Hernandez, Jim Powell, Oleg Shchur, William Garcia-Gutierre/ Sales
November 19, 2018
Drop In Air pressure light of my 2018 RAV4 came on., and I was due for my 10000 mile service. So after work I just dropped in to the Roseville service center Air pressure light of my 2018 RAV4 came on., and I was due for my 10000 mile service. So after work I just dropped in to the Roseville service center and received amazing customer service. I didn't have an appointment scheduled but my car was taken back and I was out of there in about 1 hour. The techs and representatives were extremely professional and kind and there was free popcorn coffee and tea and comfortable chairs to relax in I will definitely be back. More
Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
November 19, 2018
Change out of 12v battery Ok service, advisor seemed bored & keep texting me to expect a review text. He texted me several times & didn’t stop until I told him to stop. I advis Ok service, advisor seemed bored & keep texting me to expect a review text. He texted me several times & didn’t stop until I told him to stop. I advised him I was a veteran & he didn’t seem to care. Not even a thanks for your service. More
November 18, 2018
Oil change and tire rotation I am very happy with the service I received when I arrived. The person who helped me was very professional and explained things very clearly. However, I am very happy with the service I received when I arrived. The person who helped me was very professional and explained things very clearly. However, the call center that sets up the appointment this time and all previous times consistently tells me incorrect info. Disappointed in that. More
November 16, 2018
Excellent service manager Kyle provides excellent customer service with professionalism and a smile unlike other service managers around him who are grumpy and there was one in Kyle provides excellent customer service with professionalism and a smile unlike other service managers around him who are grumpy and there was one instance where I heard a service manager scolding a customer for asking for the status of her car More
November 13, 2018
An ordinary oil change The appointment was just for an oil change and although I didn’t taken the coupon information that I had received via email Cody managed to find it a The appointment was just for an oil change and although I didn’t taken the coupon information that I had received via email Cody managed to find it and apply it to my bill saving me $30. I certainly appreciate that More
Other Employees Tagged: Cory Lunsford
November 12, 2018
Bad customer service Roseville Toyota needs to learn a thing or two regarding customer service from Livermore Toyota. Livermore Toyota has top notch customer service unlik Roseville Toyota needs to learn a thing or two regarding customer service from Livermore Toyota. Livermore Toyota has top notch customer service unlike Roseville Toyota. More
November 10, 2018
Always prompt, friendly service! I love getting my car serviced here! I can be sure they will do a great job, they are very knowledgeable the only thing that needs improvement is the I love getting my car serviced here! I can be sure they will do a great job, they are very knowledgeable the only thing that needs improvement is the complimentary car wash! Most of the time it looks worse after! More
November 08, 2018
Good experience with prius This is the best service center I have ever used. I am confident the people who work with my car are honest and give me the best price for the service This is the best service center I have ever used. I am confident the people who work with my car are honest and give me the best price for the service. Plus I am always treated well and I enjoy the coffee bar. More
Other Employees Tagged: Chris Martinez, Howard Sweeney, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Dallas Thorsteinsson

