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Kyle Schumacher
243 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
14 yrs
Industry Experience
15 yrs, 3 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
243 Reviews
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243 Reviews of Kyle Schumacher
August 21, 2018
Lunar installation & Rental Car I s/w Wes in the Rental Car Dept. Regarding my upcoming service installation (Lumar) appointment this Thursday 8-23 @ 8:30! Wes was kind enough to I s/w Wes in the Rental Car Dept. Regarding my upcoming service installation (Lumar) appointment this Thursday 8-23 @ 8:30! Wes was kind enough to fill me in on what I should expect when I bring my new 2018 Camry XSE in and receive a Rental Car (either Prius, Corolla, or Camry) for two days. He gave me piece of mind and reassured me that every thing would taken care of upon my arrival. More
by DON_KENTOPP
Verified CustomerOther Employees Tagged: Frank Bravo, Melissa Cole, Jacob Tawney, Marissa Wittmann
August 17, 2018
Great customer service Customer service Associates are very friendly and great. Cleanliness of the facility is very good. I bought my vehicle from Roseville Toyota and I wil Customer service Associates are very friendly and great. Cleanliness of the facility is very good. I bought my vehicle from Roseville Toyota and I will continue my service there. More
by AASTANLEY
August 12, 2018
Won’t come back here ever! Rude service writer. Won’t ever come here for any services, purchases, help, or anything else for that matter. Worst customer service I’ve ever expe Rude service writer. Won’t ever come here for any services, purchases, help, or anything else for that matter. Worst customer service I’ve ever experienced...never have I’ve ever been treated so poorly in my life. It’s ok because i won’t be giving this dealership another penny ever again! More
by Justanotherdissatisfiedcustomer
August 09, 2018
Great service. The staff are friendly personable and knowledgeable. Kyle did a great job explaining as well as following up after service was completed. He is very p The staff are friendly personable and knowledgeable. Kyle did a great job explaining as well as following up after service was completed. He is very professional. More
by lara3400
August 09, 2018
Easy quick appointment Easy to make appointment online, quick service. However, I had to return the next day since the problem wasn't fixed the first time and pay more. I Easy to make appointment online, quick service. However, I had to return the next day since the problem wasn't fixed the first time and pay more. I thought Ingot it to easy the first time. More
by shells
August 07, 2018
The burning oils Smells It's my 3rd time bring it to the Toyota dealer And the oil small still getting worse. It's still smalls like oil burning can you have a manager call It's my 3rd time bring it to the Toyota dealer And the oil small still getting worse. It's still smalls like oil burning can you have a manager call me More
by FFIRSINGH
August 03, 2018
One problem My car had several black handprints on it after service. On the external side of the front passenger door, on the center console, and on the front pas My car had several black handprints on it after service. On the external side of the front passenger door, on the center console, and on the front passenger seat. I was very disappointed after everything else was sooo well done. The appt was available when i wanted it, it was quick, the service advisor was wonderful, seating to wait was very good also. More
by chastainj
Other Employees Tagged: XM2
August 01, 2018
Outstanding customer service Shuttle from repair facility in Roseville back home to Lincoln and shuttle came for me when the repair was completed... Kyle arranged everything. Than Shuttle from repair facility in Roseville back home to Lincoln and shuttle came for me when the repair was completed... Kyle arranged everything. Thank you Kyle! More
by fishingbumberine
July 31, 2018
Service As long as you have a good service writer you will love Roseville Toyota. I had a wonderful service writer . Very friendly and took great care . As long as you have a good service writer you will love Roseville Toyota. I had a wonderful service writer . Very friendly and took great care . More
by BILL_D3
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