Kyle Schumacher | Page 18

Great communication and advice service Great service and communication. Dealer price is high for services but you know it’s done right blah blah blah blah blah blah blah blah blah Great service and communication. Dealer price is high for services but you know it’s done right blah blah blah blah blah blah blah blah blah More

by ROGERM1 Verified Customer Verified Customer

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Valet customer service needs work. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle, in the service dept was great. At time of picking up my vehicle Kyle itemized all completed services. One of which was a complimentary car wash. Kyle told me it was completed. When I approached valet, the yong lady told me the wash was not completed and offered to have it done immeadiatly or take a raincheck. I asked to have it completed while I wait. When she summond another valet to have it done, he became irritated and complained about the time it would take to complete. I then told the young lady to disregard my request and I left. Valet let me know I was not worth the effort. More

by Lucerne@lincolnxing.org Verified Customer Verified Customer

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Kyle is the man! Kyle Schumacher took great care of me. He helped solve problems that other technicians would have avoided. Really genuine guy. His attention to det Kyle Schumacher took great care of me. He helped solve problems that other technicians would have avoided. Really genuine guy. His attention to detail was much appreciated... Thanks Kyle! More

by NPPETERS89 Verified Customer Verified Customer

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The service was done in a timely manner My service adviser was very helpful and also helped me with a problem on my other vehicle. The service was also done in a timely manner. My service adviser was very helpful and also helped me with a problem on my other vehicle. The service was also done in a timely manner. More

by SQUIRE609 Verified Customer Verified Customer

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awsome, great from the reception to picking up the car. Kyle, the service advisor, was great, explained everything that Roseville Toyota was going to do. When a problem came up he advised me of the small a Kyle, the service advisor, was great, explained everything that Roseville Toyota was going to do. When a problem came up he advised me of the small amount of extra time it would take to check it out and see if the part was in stock, unfortunately the part had to be ordered and he set up an appointment for the car to be returned and repaired. Everything went smoothly on the return to have the item repaired. More

by RONPYLE Verified Customer Verified Customer

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Great Service Great service and thorough check up. My only negative comment is that the tire alignment and wheel balancing should be free for every purchased of bra Great service and thorough check up. My only negative comment is that the tire alignment and wheel balancing should be free for every purchased of brand new tires More

by ANDRECONCEPCION Verified Customer Verified Customer

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What you hope for Facilities are nice, staff is friendly, helpful and communicative. Kept me informed while I waited, and even washed my car before I picked it up. Facilities are nice, staff is friendly, helpful and communicative. Kept me informed while I waited, and even washed my car before I picked it up. More

by ROBNITION Verified Customer Verified Customer

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Car Service Driven With Care I enjoyed my experience at Roseville Toyota's Service Department. From the minute I pulled in, I encountered so many happy & helpful employees. When I I enjoyed my experience at Roseville Toyota's Service Department. From the minute I pulled in, I encountered so many happy & helpful employees. When I walked in to meet with Kyle, he gave me a descriptive overview of my appointment, as well as assured me that he would keep me updated as the appointment progressed. He did just that, and I truly appreciated it. The relaxed & comforting environment of the lounge made for a pleasant waiting experience. More

by Brandon Verified Customer Verified Customer

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Service on Toyota Highlander Excellent service good explanation of what work was needed. Finished on time. Car wash was good but could have. Even a little more detailed. Overa Excellent service good explanation of what work was needed. Finished on time. Car wash was good but could have. Even a little more detailed. Overall excellent More

by REBECCACOURTRIGHT Verified Customer Verified Customer

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Friendly, Knowledgeable, and Genuine I had a loud sound coming from the rear passenger wheel area that was intermittent. My warranty covered the diagnosis which turned out to be a rock st I had a loud sound coming from the rear passenger wheel area that was intermittent. My warranty covered the diagnosis which turned out to be a rock stuck between the brake back plate. They washed my car and put everything back. no out of pocket costs. only thing i would say of why 4 and not 5 stars is the length of time it took. I was there at my 7:30am appt and did not hear anything until 2.5hrs later at 10am. Just to pull off one wheel and inspect the areas and out wheel back on shouldn't take that long with an appt. More

by Robert Woolf Verified Customer Verified Customer

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