Kyle Schumacher | Page 23

Service I had to take in my Rab for for service. And had them check out some noise. I only like to go see Kyle or one of his teammates because they always tak I had to take in my Rab for for service. And had them check out some noise. I only like to go see Kyle or one of his teammates because they always take good care of me. Thank you Paula Barkley More

by PAULA_BARKLEY Verified Customer Verified Customer

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They are honest and efficient Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car back quickly. More reasons to buy a Toyota if the service team is friendly, helpful and not sketchy. Maybe I've had bad experiences at other places but this one is great. More

by Carmaestro01 Verified Customer Verified Customer

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Excellent service, results driven, great customer service. I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on tim I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on time, or early. Last service, I met Kyle, and he took care of everything for me. Michael is great too, and also customer orientated. Cole and I have known each other since the beginning. Even when they deliver the bad news of how much your parts and labor will be, they explain it well, and helps you justify the cost. Always have had great service! More

by FUNKYME Verified Customer Verified Customer

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Great service appointment Kyle did a great job. I brought my car in for new break pads. He explained everything to me and told me exactly what was going to be done to my car. M Kyle did a great job. I brought my car in for new break pads. He explained everything to me and told me exactly what was going to be done to my car. My Car was done and ready at the time I was promised. More

by BRENINGFAMILY Verified Customer Verified Customer

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Outstanding Service on my Leased Corolla Took my lease vehicle in for service. Service was prompt and thorough. Service coordinator Schuemacher was outstanding. This is my second lease veh Took my lease vehicle in for service. Service was prompt and thorough. Service coordinator Schuemacher was outstanding. This is my second lease vehicle from Roseville Toyota. My experience on both cars has been excellent with efficient and time reminders of all preventative maintenance due. I have purchased/leased 6 autos from Roseville Toyota. Enough said! More

by AEC747 Verified Customer Verified Customer

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Airbag replacement. Kyle was very professional and informative. My car was even finished ahead of schedule. Thank you so much for your help! I appreciate it very much! Kyle was very professional and informative. My car was even finished ahead of schedule. Thank you so much for your help! I appreciate it very much! More

by leslie.m.douglas Verified Customer Verified Customer

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Great customer service First, it was super easy to schedule my service appointment. They were even swamped and still got me out of there in under an hour, car wash and all! First, it was super easy to schedule my service appointment. They were even swamped and still got me out of there in under an hour, car wash and all! Both employees went above and beyond to make sure I knew what service was due and what it entailed. The best part was how friendly they were. They will be the reason I keep coming back. More

by LoTemp21 Verified Customer Verified Customer

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Drove there 3 times.. Went in for a normal service, all went well. They found an issue that need to be fix and gave me a loaner/rental car. The car was to be ready first th Went in for a normal service, all went well. They found an issue that need to be fix and gave me a loaner/rental car. The car was to be ready first thing next day. Next day I was called and was told the part was not in and it would not be done for 2 days. I needed my car and would come pick it up, they said no problem and we could reschedule. On my way to pick it up they called again and said there was a mix up on the part number and it could be done that day, I agreed and turned around. The next day I went in to pick up and it was fixed. Iv'e been there many times and had no problems in the past. More

by GOLFDJP Verified Customer Verified Customer

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Why Are We A Toyota Family? Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyo Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyota, whenever we require specialized customer service, Roseville Toyota comes through with flying colours! From meeting or beating local coupons, to dealing with rare recall issues, scheduling and basic services, we couldn't be more pleased. More

by SHELLEYKBOOKER Verified Customer Verified Customer

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Head unit replacement Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hop Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hope he is our service advisor each time in our future. More

by TIFF.LATHROP Verified Customer Verified Customer

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