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Kyle Schumacher
243 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
13 yrs, 11 mos
Industry Experience
15 yrs, 2 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
243 Reviews
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243 Reviews of Kyle Schumacher
February 10, 2018
Head unit replacement Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hop Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hope he is our service advisor each time in our future. More
by TIFF.LATHROP
Verified Customer
February 09, 2018
Prius service Well done with communication and friendliness from Kyle with questions and concerns I had with my older model 2007 Prius. Keep it up Roseville Toyota Well done with communication and friendliness from Kyle with questions and concerns I had with my older model 2007 Prius. Keep it up Roseville Toyota More
by cperillo0
February 09, 2018
2016 Prius Service We have owned 5 Toyota’s over the years and have enjoyed the sales and service at Roseville Toyota. This last 15k service was orderly and fast. My hus We have owned 5 Toyota’s over the years and have enjoyed the sales and service at Roseville Toyota. This last 15k service was orderly and fast. My husband and I were shuttled to a restaurant for a late lunch and by the time we finished eating, a quick call to Ray (wonderful conversationalist) to pick us up and within 10min we were heading back to pick up our Prius. Excellent service. Thanks. More
by Hairfree
Other Employees Tagged: Ray, shuttle
February 07, 2018
Great experience I didn’t end up buying a car from Toyota but I bought one from Roseville Kia. I just wanted to recognize Chris Scarborough for assisting me in this pr I didn’t end up buying a car from Toyota but I bought one from Roseville Kia. I just wanted to recognize Chris Scarborough for assisting me in this process. He went above and beyond to help me, and I am extremely grateful for his help. I also was taken great care of by Cory, and Kyle in the service center. They were very honest, knowledgeable, and kind throughout the whole process. More
by CAMERONEID7
Other Employees Tagged: Chris Scarbrough, Cory Lunsford
February 02, 2018
GREAT! Team was amazing. Super helpful and respectful of my time and budge! He even came to get me while I was there to discuss other service options. Team was amazing. Super helpful and respectful of my time and budge! He even came to get me while I was there to discuss other service options. More
by nielsenst
Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
February 01, 2018
Appointment schedulers not knowledgeable about warranty work I asked three people if work to be done was Lexus warranty or Toyota warranty nobody knew. Scheduled appointment. Lexus work waste of entire morning I asked three people if work to be done was Lexus warranty or Toyota warranty nobody knew. Scheduled appointment. Lexus work waste of entire morning More
by TERRI6
February 01, 2018
Excellent service Service was great. Advisor updated me on my vehicle and was very informative and knowledgeable. Couldn’t be happier with work performed. All around gr Service was great. Advisor updated me on my vehicle and was very informative and knowledgeable. Couldn’t be happier with work performed. All around great experience. Customer for life. More
by ADAMMENGBRECHT
January 28, 2018
Thank goodness they have wifi Folks are friendly, but each visit there is always an issue. My keys were in one of the drivers pocket, so waited over 30 minutes for my car to be bro Folks are friendly, but each visit there is always an issue. My keys were in one of the drivers pocket, so waited over 30 minutes for my car to be brought after service was done. Was offered car washes and they keep ‘forgetting’. I was offered to have it run through the wash, but i had already been waiting for my car to be brought around, I didn’t want to wait outside longer. More
by mvgarcia
Other Employees Tagged: Cory Lunsford
January 28, 2018
Service department Great customer service. Friendly staff. I've always been treated good when I come here. Always taken care of. A bit out of my way but with the drive Great customer service. Friendly staff. I've always been treated good when I come here. Always taken care of. A bit out of my way but with the drive. More
by CARRANZAROSE
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