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Kyle Schumacher
238 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
14 yrs, 10 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
238 Reviews
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238 Reviews of Kyle Schumacher
December 23, 2018
The service was excellent Kyle was very helpful for my Toyota Tacoma 120,000 mile service appointment. His estimates were accurate and the appointment took exactly as long as Kyle was very helpful for my Toyota Tacoma 120,000 mile service appointment. His estimates were accurate and the appointment took exactly as long as he said it would. I will definitely be coming here again. Thanks. More
by caspradli
Verified Customer
December 23, 2018
Great customer service, a bit disappointed I called service to ask about a check engine light in my 2011 Tundra. I was advised to come right in because it could be anything and may result in ma I called service to ask about a check engine light in my 2011 Tundra. I was advised to come right in because it could be anything and may result in major engine damage. Upon arrival I was treated very well; I am a first tine customer! They were able to fix the problem and reset the light within a two hour window. I was charged $150.00 for a lose gas cap. Apparently I did not "tighten down" my gas cap after my last fill up. Why did they not diagnose the problem then ask me if I wanted the despairs to be done ? More
by carriegale4
December 21, 2018
Great service Efficient, effective, and friendly. Kyle accepted my discount coupon from another Toyota dealership, verified what I needed for service, provided an e Efficient, effective, and friendly. Kyle accepted my discount coupon from another Toyota dealership, verified what I needed for service, provided an estimate, let me know what the technicians found, and had all work done in a timely manner. Thank you Kyle. More
by KS
December 16, 2018
Service check up Made 5000 mile service check up and also needed a nail out of my tire. Failed to make correct appointment over the phone and thus tire was not in. All Made 5000 mile service check up and also needed a nail out of my tire. Failed to make correct appointment over the phone and thus tire was not in. All other service was great More
by HEATHERNOXON
December 13, 2018
new vehicle purchase The reason I purchased a vehicle from RT was simply the excellent customer service I have received. Starting with a superior Service Writer in Mr. Ky The reason I purchased a vehicle from RT was simply the excellent customer service I have received. Starting with a superior Service Writer in Mr. Kyle Schumacher to the salesman Mr. Chris Scarbrough the customer was excellent in every way. More
by BDCD
Other Employees Tagged: Chris Scarbrough , Can't remember the young lady who spent time with us in describing the vehicle's features but she was also very thorough
December 12, 2018
Great fast service Always taken great care at THIS Toyota service department. Not all service centers are the same. Roseville Toyota rocks and I recommend it to everyo Always taken great care at THIS Toyota service department. Not all service centers are the same. Roseville Toyota rocks and I recommend it to everyone of my Toyota friends! More
by meyogini
December 10, 2018
Customer service was great!! The young lady who did my paperwork was very knowledgeable, friendly and very kind. I would recommend her to any customer!! The young lady who did my paperwork was very knowledgeable, friendly and very kind. I would recommend her to any customer!! More
by MOBOREZ
Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
December 08, 2018
Wasn't happy with service Kyle called me a liar Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going bac Kyle called me a liar . Cory has always been great . And your shuttle driver has terrible cust service micheal Nelson is the reason I keep going back to roseville Toyota the best sales person I know . More
by Marissa
Other Employees Tagged: Michael Nelson , Cole Anderson, Cory Lunsford great service
December 07, 2018
Battery replacement Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make s Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make sure the battery is not performing well. Good service More
by RANDARAFAT2000
Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
December 07, 2018
Oil change Service is always great, however, the wait time can be lengthy. It has taken 2-3 hours before getting my car back at times (Once it was all day). If t Service is always great, however, the wait time can be lengthy. It has taken 2-3 hours before getting my car back at times (Once it was all day). If the wait time improves, 5 stars will be given. More
by Cargirl
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