Kyle Swanson
Kyle Swanson at Mercedes-Benz of Hagerstown

Kyle Swanson | Page 4

Sales & Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
243 Reviews

Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.

Dealership Experience

8 yrs, 4 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

5.0

243 Reviews

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243 Reviews of Kyle Swanson

July 17, 2024

Dealership Rating
Employee Rating

Everyone was very helpful throughout this experience. Kyle made the car buying purchase so easy and enjoyable. More

by premenick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

Jul 17, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Kyle and the team at Mercedes-Benz of Hagerstown made your car buying experience easy and enjoyable. Thanks for sharing!

June 20, 2024

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This transaction was very smooth. Kyle handled everything perfect. The Sprinter van was delivered as described and in perfect condition. Very happy with my purchase. Mike Fergus More

by michael75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas , Lexi Livelsberger

Jun 21, 2024

Mercedes-Benz of Hagerstown responded

Michael, we're delighted to hear that Kyle made your experience smooth and seamless at Mercedes-Benz of Hagerstown. Enjoy your new Mercedes-Benz Sprinter van!

June 20, 2024

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Kyle Swanson was amazing to work with during my car purchase process. He is professional and kind. This was my best experience buying a vehicle ever! Mercedes Benz of Hagerstown is top notch when it co More

by butterfly7573
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Kyle provided such a fantastic car-buying experience at Mercedes-Benz of Hagerstown! Thanks for sharing your positive feedback and highlighting our commitment to excellent customer service. Enjoy your new vehicle!

June 06, 2024

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Really enjoyed working with Kyle and MB of Hagerstown. We love our new van so much! We have been searching for two years and finally found our van! More

by jafenwick07
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

Jun 06, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Kyle and the team at Mercedes-Benz of Hagerstown helped you find your perfect van. Enjoy every moment with it!

June 06, 2024

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I urge you to select Kyle as your designated sales consultant. He demonstrated a profound understanding of the vehicle, operational procedures and various features. He exudes professionalism, patience More

by KR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Mercedes-Benz of Hagerstown responded

Thank you for sharing your positive experience with Kyle and the team at Mercedes-Benz of Hagerstown! We're delighted to hear that his professionalism, patience, and knowledge made your first Mercedes purchase a great one. Enjoy driving your Polar White C Class!

May 23, 2024

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I worked with Kyle from the Spring of 2023 until the 2024 model year when my GLC finally arrived. Kyle was extremely patient during the entire time with many test drives. He is probably the best sale perso More

by clemmeyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 23, 2024

Mercedes-Benz of Hagerstown responded

We're so glad to know that Kyle and our team at Mercedes-Benz of Hagerstown have made such a positive impression. Your kind words about our service are much appreciated, and we hope you enjoy your new GLC for miles to come!

May 23, 2024

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Kyle was awesome! ! He was professional & helpful! He made us very comfortable during a stressful time lol!! More

by bigjmost
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

May 23, 2024

Mercedes-Benz of Hagerstown responded

We're glad to know that Kyle was able to provide a comfortable and professional experience for you at Mercedes-Benz of Hagerstown. Thanks for the awesome review!

May 04, 2024

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Excellent Customer Service Kyle made my experience amazing Car was perfect and exactly what I wanted More

by usgovnurse
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 06, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to know that Kyle made your experience amazing at Mercedes-Benz of Hagerstown! It's great to learn you found the perfect car. Thanks for sharing this positive review with us!

April 21, 2024

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Employee Rating

The manager wasn't willing to work with us, only a 500. 00 off, after a put down a 2000.00 deposit to hold the car, in which I have never seen seen and to be told it was no refundable. It that legal, I tru More

by ministereggleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 22, 2024

Mercedes-Benz of Hagerstown responded

I'm sorry to hear about your experience. We always aim for a fair and transparent sales process with all our customers, so it's concerning to see we've left the wrong impression here. I'd like the opportunity to discuss this further with you and address any concerns you may have - please reach out at your earliest convenience. Thank you, Justin Harbert - General Manager - (301) 733-2301

March 28, 2024

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Employee Rating

Kyle was awesome to work with. Thank you for working with me and being so patient More

by whitney.burger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon

Mar 28, 2024

Mercedes-Benz of Hagerstown responded

It's great to hear Kyle was a huge help throughout the process at Mercedes-Benz of Hagerstown! Thanks for the shout-out, Whitney, and enjoy the ride!

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