Kyle Willis | Page 13

GREAT EXPERIENCE We appreciate our Sales Person Kyle Willis in helping us to achieve our final goal in purchasing our truck on Saturday 4-7-2018. He was very professio We appreciate our Sales Person Kyle Willis in helping us to achieve our final goal in purchasing our truck on Saturday 4-7-2018. He was very professional and had our interest @ heart @ all times. Steve Phillips walked us through our financing. He took the time explaining the pro and cons on the different warranty packages. In lieu, we did pick out the best package offered to us due to the excellent explanations of the warranty. We will strongly recommend Ricart Auto Group to our family and friends. Once again, we would like to commend our Sales Person Kyle Willis. Our hope is you will commend him as well time. Phillip and Jayne Siedlecki Reynoldsburg, Ohio More

Helpful 0

Report | Print

Great experience and great deal! We test drove a used vehicle this morning and were very impressed with how nice it was considering the very low price. Everyone we dealt with was very We test drove a used vehicle this morning and were very impressed with how nice it was considering the very low price. Everyone we dealt with was very helpful, knowledgeable, and forthcoming. We are very happy with our purchase and will recommend Ricart to family and friends. More

Helpful 0

Report | Print

No pressuring, and works with your criteria I worked with Kyle. Would highly recommend Kyle and Ricart both. Kyle was not pressuring, took my needs, and found the cars the suit those needs. When I worked with Kyle. Would highly recommend Kyle and Ricart both. Kyle was not pressuring, took my needs, and found the cars the suit those needs. When I found one that was outside of the criteria, he made sure I was comfortable with it. Really took care of what I needed and made it about me instead of his sale. Will be recommending to my friends and will return when needed. More

Helpful 0

Report | Print

Great day Kyle was on point with everything we needed the day we bought our first ford,we definitely will return. I would have never thought the car buying expe Kyle was on point with everything we needed the day we bought our first ford,we definitely will return. I would have never thought the car buying experience could be so fun thanks again. More

Helpful 0

Report | Print

where dreams come true We are so happy to be writing this review. Our 2005 Subaru Outback took a turn down the road of “not worth it to repair” and our hearts sank. We loved We are so happy to be writing this review. Our 2005 Subaru Outback took a turn down the road of “not worth it to repair” and our hearts sank. We loved our car. After much thought, we decided our young credit could really use the boost from purchasing from a dealership with financing…great. With every stereotype in mind, we went into our first dealership (Dublin Subaru) with our guards up. Wayne told us all about himself, but an hour later he finally made it clear that he couldn’t do anything for us… even though we gave him all our needs and budgets at the very beginning. WASTE OF TIME! So, we took our preapproval next door to Dennis Hyundai. There we met Scott. Scott has a lot of lines he likes to use. He couldn’t replace our Subaru in our price range, but said he’d never lose a sale over price…funny, because we left… and came back two days later (even though nobody returned our phone calls). We had found a car they had listed online, and if we were changing our minds from Subaru, this was the car we wanted: 2013 Hyundai Elantra Limited. This baby came with a clean air cabin ionizer, which would really help my fiancée with her medical problems! Everything we loved about our Subaru was in this car plus more. So, there we were in that stupid store. We talked to Adam, who said he was miffed about the no call backs, since he was the Service Manager. Adam brought Scott out, and Scott said he tried to call us back but couldn’t figure out how to use his cell phone or desk phone; very odd lie. Not feeling so good about this. Push push push, and then it just became so comical that they were having this REALLY hard time working with us, so we left… even thought they’d never lose a sale over price…again. Home we went to get back on the internet. TA-DA!! (Trumpets playing) RICART HAS 2!!!!!! So, we called, asked if we could come see them, Greg Roytman said YEA!!! So we set our schedule for the next day, Sunday at noon. We received a call five minutes before leaving for the dealership; they were excited for us to come meet them! Pulling onto that mega lot is an experience! We pulled in and their concierge service was awesome. We were barely out of our cars before we were assisted, not accosted, by a Ricart team member. We told him we were there to talk to Kyle, and he took us right to him. Kyle Willis was a very calm, clear speaking, patient, and professional man. He was efficient through every step of the process while making sure to not rush us or leave questions unanswered… THANK YOU KYLE!!!!! He took us on our test drive and just gave a few bits of information, but he could tell we had done our research. When we got back, we got to meet John Thornton. We were so nervous at this point, being that we felt we were up against a wall with little to no options at the other places. Boy, were we wrong! John was absolutely transparent. He said” lay it out for me”, we did. We had a very honest conversation with him, where he spelled out a lot of behind-the-scenes information we didn’t know. He told us our plan was too much work for us and asked if we’d be willing to let him play around with financing options for us (which were pretty much unlimited) so we could get what we wanted for the price we wanted…. Umm yeah John! This guy is THE professional. We sat chewing our nails, waiting for dreaded bad news, but it never came. John emerged with his papers in hand, “alright guys, I’ve got good news!” He very simply spelled it all out for us, gave us MORE options (with no bias included), then reassured our decision, giving us credit advice on top of that. All of this, and were still in our “impossible” budget. My fiancée started crying she was so happy. In a nutshell, my experience at Ricart buying a used car was respectful, professional, efficient, friendly, reassuring, and safe. I can’t see myself ever going anywhere else. More

Helpful 0

Report | Print

Much much better than expected My husband used to work as a car salesperson about 10 years ago and had a lot of customers who were disappointed with Ricart service. We reluctantly v My husband used to work as a car salesperson about 10 years ago and had a lot of customers who were disappointed with Ricart service. We reluctantly visited Ricart because of convenience. Wow! Things have changed. Excellent service from beginning to end. Kyle, John and Cass were great! John is very knowledgeable and a straight shooter. Kyle is friendly and will do what it takes to get you the information you requested. Cass made our financing happen in an efficient and fair manner. We'll be back. More

Helpful 1

Report | Print

Personal and personable We are second time buyers from the Used Car Factory. Our first purchase has had no issues throughout our 130,000 miles. We still are driving it. We We are second time buyers from the Used Car Factory. Our first purchase has had no issues throughout our 130,000 miles. We still are driving it. We fond that ,even though Ricarts is quite a large dealership the staff is professional, personable and took very good care of our needs and concerns. More

Helpful 0

Report | Print

used vehicle purchase Great and easy transaction. Kyle Willis was very professional and personable. He knew a lot about the vehicle and was not pushy. Steve Holshinger was Great and easy transaction. Kyle Willis was very professional and personable. He knew a lot about the vehicle and was not pushy. Steve Holshinger was great to work with also. He was friendly and helped get the payment where we needed. More

Helpful 0

Report | Print