Kyler Hockaday

The car I got was good, and the salesman who helped us was friendly and professional. However, the overall experience felt scuzzy and dishonest. After I had agreed to buy, the salesman quoted a "final amo was friendly and professional. However, the overall experience felt scuzzy and dishonest. After I had agreed to buy, the salesman quoted a "final amount" that we all agreed on, that supposedly included everything, and then he watched as I called my bank to get authorization for that exact amount. Then, after we were led to believe that everything was done, we were sent to a different room with a different guy who blind-sided us with an additional warranty that cost almost half as much as the car! Had they been up-front about this, it wouldn't have bothered me, but to keep quiet about it until the very end, after reassuring us that the entire cost had already been worked out, felt very dishonest. Also, I traded in two used vehicles that were in good condition, and got almost nothing for them. More

by culverjames Verified Customer Verified Customer

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Kyler was a pleasure to work with. He was very patient and answered all of our questions and concerns and made the process easy and smooth. He did not pressure us into anything. Great He was very patient and answered all of our questions and concerns and made the process easy and smooth. He did not pressure us into anything. Great experience overall and happy with our purchase. More

by Nidal Verified Customer Verified Customer

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Quick and easy experience, with very friendly and professional staff. 2nd time making a purchase with good service. professional staff. 2nd time making a purchase with good service. More

by MORRIS_MM Verified Customer Verified Customer

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Last weekend my wife and I were at Kia of Everett kicking tires. We have been looking at an EV for a few years and had an idea what we wanted. The first sales person we met was David and I told him upfront t tires. We have been looking at an EV for a few years and had an idea what we wanted. The first sales person we met was David and I told him upfront that the car is for my wife, so he better direct his attention to her. He not only took the ball but ran with it. Due to a big Memorial Weekend sale there were latex balloons all over. I mentioned this to David and advised that my wife is extremely allergic to latex and could actually end up on a ventilator. From that point forward, David accommodated my wife and completed the transaction outdoors. We weren’t even going to purchase a vehicle that day, but through EXCELLENT customer service and the right deal, my wife drove out with “Lilo”. She names all of her cars😆. As this is our first EV, everyone explained everything they could think of. However, the next day we needed to take the home charger in for malfunctioning. Now we were blessed to be introduced to Morgan in the service department who went above and beyond to make things right. I heard from more than one employee at Kia of Everett that the final sale is just the beginning of our relationship and I truly believe that. I will continue to recommend Kia of Everett to anyone looking for a top notch honest dealer. Oh… we were treated to a meet and greet with Mr. Pickles, but if you want to do another commercial showing you can fit 7 Westies and a Pug in the back of an EV6… give us a call. More

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Great friendly people that do their best in a professional manner to help out their clients. All were very wasn’t talk with and it made my decision really simple. Thank you, Mark Haug professional manner to help out their clients. All were very wasn’t talk with and it made my decision really simple. Thank you, Mark Haug More

by m_haug44 Verified Customer Verified Customer

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The staff at Kia was very nice informative and personable. They made the experience fun and comfortable without any pressure to make any purchases. They’re also very patient allowing us to test dr personable. They made the experience fun and comfortable without any pressure to make any purchases. They’re also very patient allowing us to test drive and look at many many different vehicles. Would definitely recommend Kia to family and friends. More

by dc05srt4 Verified Customer Verified Customer

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Very friendly, knowledgeable and accommodating of our situation buying from out of state. David Bollen helped guide us through the process. situation buying from out of state. David Bollen helped guide us through the process. More

by cdurfee Verified Customer Verified Customer

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Morgan is a true pro! He's helpful, courteous, concerned for his clients. I really enjoyed working with Kyler H. His communication and knowledge made leasing my EV6 a He's helpful, courteous, concerned for his clients. I really enjoyed working with Kyler H. His communication and knowledge made leasing my EV6 a great experience. Brandon in finance was efficient and thorough when explaining all the paperwork. And I know if/when I have questions, he will answer them to my satisfaction. Is that enough words for your survey? LOL! More

by joe@joecarolus.com Verified Customer Verified Customer

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After deciding to end my relationship with KIA after 12 years and 4 vehicles due to poor service, Kyler Hockaday convinced me to continue my relationship with Kia. He did a great job reassuring me they years and 4 vehicles due to poor service, Kyler Hockaday convinced me to continue my relationship with Kia. He did a great job reassuring me they implemented positive organizational changes and expectations for customer service. Looking forward to continuing our relationship into the future. More

by shane d Verified Customer Verified Customer

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I worked with Seim Fanuel, and he was superb. Friendly, knowledgeable, and supported us through every step to end up with the car we wanted at the price we were looking for. Very attentive and pr Friendly, knowledgeable, and supported us through every step to end up with the car we wanted at the price we were looking for. Very attentive and professional approach, highly recommend him and the Kia of Everett dealership! More

by seanymo4 Verified Customer Verified Customer

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