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Lillie Waller
Lillie Waller at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lillie Waller

Service Cashier/Loaner Car Administrator

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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5 Reviews
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5 Reviews

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5 Reviews of Lillie Waller

November 01, 2026

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Alex in the service department is amazing. He kept us well informed while our truck was in the shop. More

by jennifer.west17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Lowery, Jules Walters, Maggie Lowery, Wade Wilson, Manny Flores, Gary Chapman, Lacey Skelton , Alex in service

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Nov 01, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We're pleased our service team kept you up to date throughout the service on your Dodge Ram 2500. Thank you for the kind words about our service associate! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 01, 2026

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I took my vehicle in for assessment of a flashing check engine light. Cody was very quick to respond and listen to my concerns and documented what I described. The technician notes were very thorough and s More

by pjmac10138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Flores, Gary Chapman, Lacey Skelton , Cody

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Oct 01, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Knowing our quick response and thorough documentation addressed your concerns means a lot to our service department. We’re pleased we could resolve the check engine light issue and return your Ford F-150 clean and problem-free. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 21, 2026

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Employee Rating

They were very efficient and drove me home and came to take me when my car was ready. explained all that asked very well More

by cmushaurwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It’s great to hear the shuttle rides and clear communication improved your experience. Lillie and the team were happy to assist with your Jeep. Thank you for your kind feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 12, 2024

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Employee Rating

Nice courtesy fast clean hood price Was very comfortable while waiting I will teturn next time I need service More

by anajudy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2024

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Employee Rating

She was very helpful in finding out what was wrong with my vehicle and very professional. More

by reidgstewart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Flores, Gary Chapman, Lacey Skelton , Paul Aceto, Will Gonzalez, Hunter Ingram, Jeff Kingsley, Jordyn Runte, Austin Scott

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Sep 23, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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