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Jesse Lowery
Jesse Lowery at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Jesse Lowery

Parts Director

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

4.6
11 Reviews
4.6

11 Reviews

Write a Review

11 Reviews of Jesse Lowery

April 25, 2024

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Employee Rating

Great service! Ryan was very helpful. Technician did a great job detecting the problem and fixing it. Very reasonable price for the service performed. More

by Syed Zaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Gonzalez , Ryan

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Apr 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Syed, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 15, 2024

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Employee Rating

Kenny was super helpful and amazing. Hope to see him again. Everything else was not up to par More

by COLLIN.KRUSE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Gonzalez, Chris Blackwood, Kenny Bolton, Lee Hall, Jeff Kingsley, Austin Scott, Hunter Ingram, Wade Wilson , Zachary Smith

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Mar 17, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

COLLIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

January 31, 2024

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Employee Rating

Good job. Friendly staff. Nice facility. Good system once the deal was completed through taken ownership. More

by nmwebb921
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bantu, Leith Almetwaly, Bryce Nightengale, Teresa Slade, Will Gonzalez, Bijon Parker , Damian Alvarez

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Feb 01, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 20, 2024

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Employee Rating

Brice was excellent. He is the reason I came to Shottenkirk for Jeep service. Everyone else was exceptionally kind and courteous. More

by Jminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brice

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Jan 24, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time out of your day to share your wonderful experience with us, Jminter. We are delighted to hear you were treated with kind and courteous service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

January 05, 2024

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Employee Rating

The team has definitely gotten better up there, very helpful in parts and service dept More

by swray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Gonzalez, Julian Walters

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Jan 07, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 22, 2023

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Employee Rating

Very good service I would recommend them to anyone who is interested in a quote More

by tcowle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Alvarez, Whitney Patton, Kenny in service

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Dec 25, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 16, 2023

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Employee Rating

Should have fixed things right the first time, but the second time around was hands-down, much better and attention to detail was 100% More

by lejb3009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Gonzalez , Mechanic don’t remember name

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Dec 17, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 07, 2023

Dealership Rating
Employee Rating

Easy transaction and Kevin was very thorough in all his follow up. Finance was smooth and everything explained perfectly More

by mbathurst222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bantu, Leith Almetwaly, Bryce Nightengale, Will Gonzalez

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Dec 08, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Kevin and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

October 30, 2023

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Employee Rating

Nothing ever gets resolved easy when taking my car back to the dealership. I've had nothing but issues with the service area when issues come up with my vehicle. More

by roddy2wed2016
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 31, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

roddy2wed2016, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

October 21, 2023

Dealership Rating
Employee Rating

We had. Great experience when purchasing our new Grand Cherokee. Will refer friends and family. Great and fair people at Shottenkirk. A+ on customer service! More

by tklhunter95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mata, Bryce Nightengale, Will Gonzalez , Damian Alvarez

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Oct 23, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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