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Lacey Skelton
Lacey Skelton | Page 5
Service Advisor
Shottenkirk Chrysler Dodge Jeep Ram Prosper
2550 W University Dr
Prosper, TX 75078
52 Reviews
52 Reviews
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52 Reviews of Lacey Skelton
Verified Customer
September 22, 2024
She was very helpful in finding out what was wrong with my vehicle and very professional. my vehicle and very professional. More
by reidgstewart2
Other Employees Tagged: Manny Flores, Gary Chapman, Lillie Waller , Paul Aceto, Will Gonzalez, Hunter Ingram, Jeff Kingsley, Jordyn Runte, Austin Scott
September 20, 2024
Jeep was serviced and had a recall processed and was ready the next day. Samantha followed up with a phone call on a question I had. I do wish they would wash the vehicles, other than that great ready the next day. Samantha followed up with a phone call on a question I had. I do wish they would wash the vehicles, other than that great More
by brent_troy
Other Employees Tagged: Samantha
September 18, 2024
Shottenkirk CDJR has the worse Service Center of any Jeep dealership we have ever used. I took our GC into the Service Center at 10:50a.m. for an 11:00a.m. appointment to have the oil changed. I was shown dealership we have ever used. I took our GC into the Service Center at 10:50a.m. for an 11:00a.m. appointment to have the oil changed. I was shown the waiting area and after not hearing about the status of the oil change at 1:00p.m, I sent a text to the Service rep who had texted me at 11:00a.m. when the service ticket was written up. By 1:30p.m no reply so I walked over to the service area to try and find someone who could help me out. Not a soul around, it's as if all the service reps got off work at 12 noon. I finally tracked an employee down from a different area and he found an employee who could help me out. She looked up my service ticket and it ends up my vehicle still had not been service, it was still parked in the back lot. In the end, I waited nearly 3.5 hours for a simple oil change. Shottenkirk CDJR Service Center will never have our business again. In fact, when we purchase our next Jeep GC this fall, Shottenkirk will not be the dealership we use. More
by d-h
September 03, 2024
Solid dealership. Nice staff. I’ve been taking my 2019 Ram since their dealership opened. Nice staff. I’ve been taking my 2019 Ram since their dealership opened. More
by Jsim
Other Employees Tagged: Jules Walters
August 31, 2024
Sales person Aaron Bantu was very helpful and worked hard to make the deal right. to make the deal right. More
by brian_smisek
Other Employees Tagged: Aaron Bantu , Eddie Brown, Trey Woodley
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