Check out Lacey Skelton's reviews on DealerRater

October 27, 2024

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Employee Rating

Lacey is the best service advisor. Unfortunately, the auto techs are careless and do not respect your car. I have never had a positive experience at this dealership, with the exception Unfortunately, the auto techs are careless and do not respect your car. I have never had a positive experience at this dealership, with the exception of Lacey. More

by Jason

Verified Customer

Workmanship

Service Time

Recommend Dealer

No

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Oct 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jason, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

October 26, 2024

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Employee Rating

Friendly Staff, Lacey and BJ went above and beyond plus, free coffee is available, Great Customer Service! free coffee is available, Great Customer Service! More

by diaz.vhugo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 28, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Vhugo, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 19, 2024

Dealership Rating

Employee Rating

Lacey was great in helping me handle my extended warranty. Very responsive, customer service focused. warranty. Very responsive, customer service focused. More

by heath.zak

Verified Customer

Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Heath, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 17, 2024

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It was a great experience and they are so helpful. I recommend them to everyone I recommend them to everyone More

by Cassmbrewer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 10, 2024

Dealership Rating

Employee Rating

Lacey Skelton was very helpful and provided updates time to time. Very courteous. Completed the vehicle service very quickly. Thanks to the vehicle service team also. to time. Very courteous. Completed the vehicle service very quickly. Thanks to the vehicle service team also. More

by naidu_rsn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 11, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 05, 2024

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Employee Rating

Jordyn Runte is the best at making sure that my service needs are met and works with me to help with transportation if the service takes some time to complete. needs are met and works with me to help with transportation if the service takes some time to complete. More

by Wj3k3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordyn Runte

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Oct 07, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 03, 2024

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Employee Rating

Came in for oil change and tire rotation. Had a great experience and didn’t take all day. Highly recommend Had a great experience and didn’t take all day. Highly recommend More

by mwoodford76

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

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Employee Rating

Everybody’s really friendly And knowledgeable in sales and service. Jeff Kingsley Always makes sure, my car is fixed right. and service. Jeff Kingsley Always makes sure, my car is fixed right. More

by dourbetcharles

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Kingsley

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Sep 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

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Employee Rating

I went in for an oil change and I was out of there within forty minutes. All my questions were answered. forty minutes. All my questions were answered. More

by txtulip77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Dealership Rating

Employee Rating

Thank you so much for your service. She was so nice and kindly care enough to everything what I needed. She was so nice and kindly care enough to everything what I needed. More

by dawitc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Lacey Skelton | Page 5

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

60 Reviews of Lacey Skelton

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