Lana Garceau
Lana Garceau at Findlay Chevrolet

Lana Garceau | Page 5

Service Advisor

Findlay Chevrolet

6800 S Torrey Pines Drive
Las Vegas, NV 89118

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4.6
52 Reviews
4.6

52 Reviews

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52 Reviews of Lana Garceau

January 04, 2023

Dealership Rating
Employee Rating

They knew exactly what I wanted out of a truck and understand what I would accept in rebates More

by aikman_1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Emery

Jan 05, 2023

Findlay Chevrolet responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com

December 07, 2022

Dealership Rating
Employee Rating

In 2020 I bought a 2020 Chevy Trax. In the two years I had it, it spent more time in the shop than on the road. I then traded it in for a 2019 pre- Certified Chevy Equinox Premier. I bo More

by palmeida60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Gonzalez , Diane Bolden, Billy Chang, Nick Manning, Scott Nordberg

Dec 09, 2022

Findlay Chevrolet responded

Thank you for taking the time to provide our dealership with feedback about your experience. I assure you that 100% customer satisfaction is our utmost priority and I would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com

January 26, 2021

Dealership Rating
Employee Rating

Jamie Watson and Tony Toscano did an awesome job assisting with truck selection. The final truck selection and options along with the accurate knowledge made the purchase a simple decision. Thank y More

by sdahlgren13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Watson, Tony Toscano

Jan 28, 2021

Findlay Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com

September 18, 2019

Dealership Rating
Employee Rating

Dealer rating Great car buying experience with John Knight, however cashier made experience a downgrade due to her attitude regarding registration and scheduling of More

by Fiend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John knight

Sep 18, 2019

Findlay Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com

July 27, 2019

Dealership Rating
Employee Rating

LOW STRESS HIGH ANXIETY TRUCK PURCHASE Had great incentives on new 2019 TRAIL BOSS , easy Kelly blue book on a 2005 corvette trade, couldn,t say no . too much waiting time on new mid engine More

by blaketoofastjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everardo parts, Shant service,

Jul 29, 2019

Findlay Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com

May 10, 2017

Dealership Rating
Employee Rating

One of the most stress free car buying experiences I've had David and Nathan Janacek were both very helpful and honest sales consultants who made us feel that we got a fair deal. DJ Jeffers was fantastic on the More

by richiesharon2139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kat Chance, David Janacek, Nathan Janacek, DJ Jeffers, Javier Zuri

April 15, 2015

Dealership Rating

Saved me time which is money! Love that I didn't have to spend hours on end at the dealership to find the car of my dreams. My service rep Billy Cheng was able to get me with Brian More

by Mrs Gatling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Chang, Brian Savinda

Apr 15, 2015

Findlay Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Billy, Brian and Lana could help get you set up with your dream car. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we strive to make every experience a pleasant one. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Jamaal McCoy General Manager jmccoy@findlayauto.com

November 13, 2013

Dealership Rating

The people I have dealt with were beyond professional and courteous. They care about my happiness with my purchase not to mention my level of satisfaction with this whole transaction. I've never received s More

by ariapoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Masluk , Reuben Banks, Diane Bolden, Jamaal McCoy, Cody/Rental dept.

Nov 14, 2013

Findlay Chevrolet responded

You're an excellent customer and we're really happy you enjoyed working with us. Your review is glowing and we're humbled by your kind words. We are honored to have you as a customer and we appreciate your five-star rating. Take care, Jamaal McCoy - General Manager | jmccoy@findlayauto.com

July 14, 2013

Dealership Rating

Great experience! Everyone went above and beyond to make sure we were 100% happy! Very happy with our new Traverse! We will be back again with our next purchase! More

by srlang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Faden , Jamaal McCoy, Scott Nordberg

Jul 15, 2013

Findlay Chevrolet responded

Our goal is to achieve 100 percent customer satisfaction. We accomplished our mission with you and this makes us very happy. Congratulations on your new Traverse and we look forward to working with you again in the future. Best, Jamaal McCoy - General Manager | jmccoy@findlayauto.com

May 22, 2013

Dealership Rating

I bought a new grill for my camaro from Brad Crews and he was excellent! It only took a day to get it. Lana scheduled the install and was terrific too! I love Findlay! More

by Bocephus1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Crews

May 23, 2013

Findlay Chevrolet responded

Congratulations on your new grill! Whether parts or service, we are committed to providing the highest level of customer service with everyone. We are proud to hear how well Brad was able to take care of you. Thanks for stopping by, and we look forward to serving you again in the future! Find us on Facebook and Twitter for special updates and deals. Best, Jamaal McCoy - General Manager | jmccoy@findlayauto.com

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