Lance Dailey | Page 76
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Specialties & Trainings
Platinum Membership - Acura Council of Sales Excellence
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
862 Reviews
Write a Review862 Reviews of Lance Dailey
August 07, 2019
Purchase of Acura I've been to dealers. where the salesman talked to my husband, as if I weren't there. This wasn't the case with Lance, who showed an interest in my c I've been to dealers. where the salesman talked to my husband, as if I weren't there. This wasn't the case with Lance, who showed an interest in my concerns, and preferences. It was a great experience! More
August 04, 2019
My Muller Acura Car Buying Experience This dealership gave me a great price on my ILX. The staff is super friendly and down to earth and made me feel so comfortable. Lance took the time This dealership gave me a great price on my ILX. The staff is super friendly and down to earth and made me feel so comfortable. Lance took the time to answer all my questions about the car when I came in for a test drive and once I made my purchase he very patiently went over all the amazing tech features. He made my car buying experience so easy and pain free. I’m sure I’ll have my beautiful red ILX, which I have named Carmela, for a long time but when it’s time for a new Acura ;), you better believe I’m coming back to Muller! Sincerely, Satisfied Customer- Tahira More
August 03, 2019
Excellent Great people to work with! They all went above and beyond customer service to make the deal possible. Patrick did his magic behind the scenes to make Great people to work with! They all went above and beyond customer service to make the deal possible. Patrick did his magic behind the scenes to make the deal even better. More
Other Employees Tagged: Patrick Douglas, Chris Eugenis, Nick Gianacakos, Danielle Smith
July 25, 2019
Best dealer in town We are happy to have dealt with Lance at Woodfield Acura for our 3rd Acura vehicle. As in the past, everything was smooth and professional. miles in f We are happy to have dealt with Lance at Woodfield Acura for our 3rd Acura vehicle. As in the past, everything was smooth and professional. miles in finance makes everything go quick & easy. More
Other Employees Tagged: Myles Bauer
July 21, 2019
Great servuce All the people at Muller’s from sales to service were outstanding. I brought my wife’s 2008 TL in for recommend maintenance we were given a 2019 TLX All the people at Muller’s from sales to service were outstanding. I brought my wife’s 2008 TL in for recommend maintenance we were given a 2019 TLX as loaner. Chris in service was very helpful after my wife drove the loaner she decided she wanted a new one. Chris helped explain the differences in the new packages for the TL and introduced me to Lance. The rest of the story is a very happy new TLX owner. More
Other Employees Tagged: Myles Bauer
July 19, 2019
Just purchased our 7th Acura from Mullers! 32 years of purchasing and servicing all our Acuras at Mullers! We return because of the great customer service at all levels and in every department 32 years of purchasing and servicing all our Acuras at Mullers! We return because of the great customer service at all levels and in every department at Mullers. This was our first time working with Lance and we are very grateful to him for his expertise and patience. He thoroughly shared his superior knowledge on the handling, technologies, and options available, to assist us in choosing the right Acura for us. Thank you Lance, you are a pleasure to work with! And thank you Nick and Myles, as always! More
Other Employees Tagged: Myles Bauer, Nick Gianacakos
July 18, 2019
Great Experience Lance at Acura in Schaumburg was great to work with and very helpful through the entire process. He showed me all the details on my car and explained Lance at Acura in Schaumburg was great to work with and very helpful through the entire process. He showed me all the details on my car and explained everything very detailed so I knew what I was getting with the vehicle. I was able to get the car I wanted for a great price. More
July 14, 2019
Would Return Lance Dailey is the first car salesman that I would return and buy another car from. Very helpful and understanding, fit our needs. Showed us the pro Lance Dailey is the first car salesman that I would return and buy another car from. Very helpful and understanding, fit our needs. Showed us the process every step of the way. More
Other Employees Tagged: Myles Bauer
July 06, 2019
Above and beyond I had only one criteria that had to be met... my car had to be blue. (There aren't many blue RDX’s out there). I was about to give up when I was tol I had only one criteria that had to be met... my car had to be blue. (There aren't many blue RDX’s out there). I was about to give up when I was told to give Lance a call. (My sister bought a car from him a year ago). I shared my “Blue Car” struggles and his response was, “I’m looking at one right now!” From that moment on Lance did everything he could to get me in that car. He went way above and beyond to make it happen. He walked me through every step and even continues to check in. I appreciate all he does and will recommend him to everyone I know. Thanks Lance! More
Other Employees Tagged: Myles Bauer
July 04, 2019
RDX Tech Package It was a really pleasant experience to buy a car in this dealership. Lance was very friendly and Patrick was professional. I recommend this deale It was a really pleasant experience to buy a car in this dealership. Lance was very friendly and Patrick was professional. I recommend this dealership. More
Other Employees Tagged: Patrick Douglas

