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Lance Dailey
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Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
476 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
6 yrs, 6 mos
Industry Experience
6 yrs, 6 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
476 Reviews
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476 Reviews of Lance Dailey
April 01, 2023
Lance is the BEST! This is the second time we have worked with Lance in the last three year for car #2. He explained everything in detail and took time answering any q This is the second time we have worked with Lance in the last three year for car #2. He explained everything in detail and took time answering any questions we had. Great experience ! I love my new car!!! Thanks Lance More
by Michelle Y
\ 
Helpful 
March 27, 2023
I have purchased three vehicles from Mullers and twice I worked with Lance Dailey and Myles Bauer. I went to Mueller’s again because I enjoy working with Lance because he makes the process easy. Lance is pr worked with Lance Dailey and Myles Bauer. I went to Mueller’s again because I enjoy working with Lance because he makes the process easy. Lance is professional, knowledgeable and is a good person. Myles is helpful and does a great job explaining everything. Mueller’s has a great atmosphere and I appreciate the professionalism of Ken Kazuk when I bring my cars in for service. Thank you! More
by mek1969@sbcglobal.net
Other Employees Tagged: Myles Bauer, Ken Kasuk
March 18, 2023
They were amazing people and so kind. No one pressured me into doing anything, they just gave me options and did there very best to show me through kinds of cars. No one pressured me into doing anything, they just gave me options and did there very best to show me through kinds of cars. More
by tonycabrera170
\ March 17, 2023
Lance was very kind and friendly, explained the new features of the car in a polite and easy-to-understand manner. features of the car in a polite and easy-to-understand manner. More
by Pierre
\ Other Employees Tagged: Myles Bauer
March 14, 2023
It was a wonderful experience from the first time I walked in to when I left with my new car. For my first visit, I was already test driving the car I wanted within a short time after meeting Lance. H walked in to when I left with my new car. For my first visit, I was already test driving the car I wanted within a short time after meeting Lance. He was so patient, informative and pleasant. I had visited the dealership across the street twice with no test drive. Lance is a great person and salesman. I'm very happy with my choice because of him. More
by Susan
\ March 14, 2023
Lance is a great person to work with. He is very professional, courteous and knowledgeable. The whole transaction was very easy and pleasant. Best thing about Lance is his due diligence i He is very professional, courteous and knowledgeable. The whole transaction was very easy and pleasant. Best thing about Lance is his due diligence in following up and never pressurizes to buy the car. Most importantly his treatment and politeness remains consistent irrespective wether you buy the car or not. We truly appreciate all his efforts in helping us not only to buy a car but also answering all our queries patiently even after the sales was completed. Thanks Atmiya Sheth More
by Paritosh25865
March 13, 2023
3rd time buying a car from Muller and Lance. Great experience and Lance is super knowledgeable and low pressure. I’ll be back! Great experience and Lance is super knowledgeable and low pressure. I’ll be back! More
by TJ
Other Employees Tagged: Kevin Kane, Myles Bauer, Jeff Jett, Mark Dettlo, Chris Anderson
March 07, 2023
Lance was great and so easy to work with. He had already done all the legwork by the time we came in, so we just had to pick the color, it sped up the process so much. Miles was great and a b He had already done all the legwork by the time we came in, so we just had to pick the color, it sped up the process so much. Miles was great and a breeze to go through finance with. We cannot recommend them enough! More
by Viviana
\ Other Employees Tagged: Myles Bauer
February 24, 2023
First time doing business at Muller’s Woodfield Acura and what a pleasant experience!!! Lance did an amazing job helping find the car we were looking for and taking the time explaining every single detail what a pleasant experience!!! Lance did an amazing job helping find the car we were looking for and taking the time explaining every single detail in operating the vehicle. Very courteous and a true professional! Thanks to Myles from management who made the transaction very easy considering all of our requests. In general, great dealership and will definitely be referring my friends and family to them. Thank you! More
by Sardkaren
Other Employees Tagged: Myles Bauer
