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Lance Dailey
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Lance Dailey | Page 8
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
598 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
598 Reviews
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598 Reviews of Lance Dailey
Helpful 
August 04, 2023
Lance is great to work with, he has been very patient and understanding. He was very knowledgeable and easily approachable when I inquired about a vehicle. He pays attention to details and shows he cares abo understanding. He was very knowledgeable and easily approachable when I inquired about a vehicle. He pays attention to details and shows he cares about his customers. Would definitely recommend! More
by Aldo10
August 03, 2023
I have been a Muller’s Woodfield Acura customer for around 25 years. During that time I have purchased many vehicles for my wife and I. They have always treated us well and been great people to do b around 25 years. During that time I have purchased many vehicles for my wife and I. They have always treated us well and been great people to do business with. Since the sales representatives that I previously worked with have retired, we had to find a new person to help us. That’s how I met Lance Dailey. During the purchase of my new MDX Type S Advanced, I met Lance, and he is an outstanding person to work with. He is knowledgeable and patient. He is very courteous and helpful in explaining all of the new features of our new vehicle. Probably most important, he negotiated a great deal for us. I highly recommend him to assist you with your purchase. Additionally, I have had all of my vehicles serviced at Muller’s Woodfield Acura. They have the best service department I have ever used. More
by Arnie
Other Employees Tagged: Myles Bauer, Chris Anderson , Mark Dettlo
August 02, 2023
This is the 5th time I bought something from this dealership and so far they have exceeded my expectations. dealership and so far they have exceeded my expectations. More
by Yclaire
Other Employees Tagged: Myles Bauer
July 31, 2023
This is the second MDX I purchased through Lance at Muller Acura. The first was in 2017 and now in 2023. My husband walked in and Lance remembered him from 5 years previous. That was impressive. Buying Muller Acura. The first was in 2017 and now in 2023. My husband walked in and Lance remembered him from 5 years previous. That was impressive. Buying a car through him is not pressuring at all. He checks in on you after the purchase to make sure you are happy and understand all of the cars' features. He and even set up an appointment to review everything with me again since I was a little overwhelmed with all the new technology. I would definitely recommend Lance and Muller Acura for your next car purchase. More
by Sylthoman
July 29, 2023
Such a great experience at Muller’s Woodfield Acura! In and out within an hour! In and out within an hour! More
by Stella
Other Employees Tagged: Myles Bauer, Matt Lacey
July 24, 2023
This was by far the best car purchasing experience I’ve ever had. Lance was warm, knowledgeable, and very sensitive to our needs throughout. From the moment I interacted with Lance over the phone to ask qu ever had. Lance was warm, knowledgeable, and very sensitive to our needs throughout. From the moment I interacted with Lance over the phone to ask questions that morning until we very happily drove off. Thank you Lance and Muller Acura! More
by JLG
Other Employees Tagged: Myles Bauer
July 22, 2023
Easy to work with, fair and efficient process compared to other dealerships I have worked in the past. other dealerships I have worked in the past. More
by MMagliano
Other Employees Tagged: Myles Bauer, Jeff Jett, Ken Kasuk, Mark Dettlo, Chris Anderson
July 21, 2023
The staff treats you like family! Lance has a great spirit and is very pleasant! He’s patient and doesn’t mind breaking everything down for you and will work with you as much as possi Lance has a great spirit and is very pleasant! He’s patient and doesn’t mind breaking everything down for you and will work with you as much as possible! This is our family’s 5th car from him because he is so awesome!! More
by cierastipe
Other Employees Tagged: Myles Bauer
July 17, 2023
Third vehicle from Muller and Lance Dailey is a big part of my loyalty.Lance is friendly and makes me feel like he has my best interest in mind. Miles Bauer in finance is always helpful and professional and of my loyalty.Lance is friendly and makes me feel like he has my best interest in mind. Miles Bauer in finance is always helpful and professional and makes contract easy to understand. Tech assistant Justin was also helpful and understanding of my limited tech savvy. More
by Lynne K
Other Employees Tagged: German Perales
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