First time customer, brought vehicle in for service and
was greeted with a smile from the service guy Steve. He was so nice and explained all that comes with the oil change service. He showed me my wiper b
was greeted with a smile from the service guy Steve. He was so nice and explained all that comes with the oil change service. He showed me my wiper blades were torn while he was checking it in. I didn’t know they could even tear! He was so polite and had them replaced during the service and had me out in a timely matter. He even showed me a video of my vehicle and was very polite during check out. Amazing service, will be coming back to buy my next car from Holms. Thank you guys for having a nice place for women to come and not feel like they are taken advantage of.
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by MSLundeen
Service Price Transparency
Aug 10, 2026 -
Holm Automotive Center Inc responded
Thank you for such a thoughtful review and for trusting us with your first visit! We're thrilled Steve took the time to walk you through the oil change, caught the torn wiper blades, and even sent along a video so you knew exactly what was going on — that kind of transparency and Customer Care is exactly the experience we want every customer, especially first-timers, to have. We can't wait to help with your next vehicle purchase too!
Sincerely, the Holm Automotive Team of Abilene
They have always been helpful whenever I come in.
They answer my questions fully and I leave happy
They answer my questions fully and I leave happy
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by spicer181
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Holm Automotive Center Inc responded
Thank you for the great review! We're glad the team has consistently been helpful and taken the time to fully answer your questions — that kind of thorough, Customer Care-driven service is exactly what keeps us striving to send every customer away happy.
Sincerely, the Holm Automotive Team of Abilene
Fantastic service as always!
Chuck did an outstanding job with my oil change. He was courteous, efficient, and took great care of my vehicle. The service was fast, professional,
Chuck did an outstanding job with my oil change. He was courteous, efficient, and took great care of my vehicle. The service was fast, professional, and hassle-free. I’ll definitely be back and highly recommend asking for Chuck!
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by dakota.faulkner1997
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Holm Automotive Center Inc responded
Thank you for the fantastic review, Dakota! We're thrilled Chuck and Steve delivered such a courteous, efficient experience on your oil change — fast, professional, and hassle-free is exactly the standard we hold ourselves to, and that kind of Excel and Customer Care doesn't go unnoticed. We'll be sure to pass along the recommendation to ask for Chuck!
Sincerely, the Holm Automotive Team of Abilene
The maintenance guys are very good & take very good care
of us when we are there
of us when we are there
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by JUDYK.WENGER
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2026 -
Holm Automotive Center Inc responded
Thank you, Judy! We're so glad Jamie, Gary, Chuck, Lance, and Steve continue to take good care of you — that kind of consistent, trustworthy service is exactly what our team works hard to deliver every visit. Perfect marks across the board mean a lot to us!
Sincerely, the Holm Automotive Team of Abilene
As a customer, I can confidently say Holm Automotive
provides excellent service, quality work, and truly cares about its customers
provides excellent service, quality work, and truly cares about its customers
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by KasperFamily
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Holm Automotive Center Inc responded
Thank you for such a glowing endorsement! Excellent service, quality work, and genuinely caring about our customers — that's the mission we work toward every single day, and it's gratifying to hear it reflected in your experience. We'll pass along your kind words to Steve and look forward to seeing you again!
Sincerely, the Holm Automotive Center team of Abilene
Holms is an amazing service department and Stephen always
takes fantastic care of both my vehicle and I.
takes fantastic care of both my vehicle and I.
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by monkman1324
Service Price Transparency
Jul 20, 2026 -
Holm Automotive Center Inc responded
Thank you for the perfect scores and the wonderful words! Taking fantastic care of both you and your vehicle is exactly the standard Steve and our entire service team hold themselves to. We truly appreciate your loyalty and look forward to seeing you again!
Sincerely, the Holm Automotive Center team of Abilene
It's a great place to shop for your next ride, I would
recommend 10 out 10
recommend 10 out 10
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by Tonykelley1
Jun 15, 2026 -
Holm Automotive Center Inc responded
Tony, thank you for the recommendation! We're glad Steve and the team made your vehicle shopping experience a great one. We appreciate your honest ratings across the board and will continue working hard to deliver the kind of experience that earns all fives next time around. We hope you're loving your next ride and we look forward to serving you again!
Sincerely, the Holm Automotive Team of Abilene
This dealership is the best it was my first time going
very polite did the job in a timely manner I would recommend them to anyone.
very polite did the job in a timely manner I would recommend them to anyone.
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by kennethdennis2008
Service Price Transparency
Jun 15, 2026 -
Holm Automotive Center Inc responded
Thank you for choosing us for your first visit and for the kind recommendation! We love making a great first impression, and it sounds like Steve and the team delivered exactly that — polite, timely service from start to finish. We hope it's the first of many visits to come and that you'll continue to find Holm Automotive the best place in town for all your automotive needs!
Sincerely, the Holm Automotive Team of Abilene
To the Management and Service Team,
I am writing to
formally commend your team for the outstanding automotive service I recently received. It is rare to encounter such a high level of professionalism,
formally commend your team for the outstanding automotive service I recently received. It is rare to encounter such a high level of professionalism, and I felt it important to officially recognize your staff's efforts.
From my initial contact, the efficiency of your operation was evident. Your team accommodated my vehicle immediately, demonstrating an exceptional commitment to customer service and minimizing any disruption to my schedule. Throughout the repair process, communication was exemplary; I was kept thoroughly informed of the vehicle's status with clear, transparent updates.
Furthermore, the final billing was highly competitive and very fair. I deeply appreciate your commitment to honest, reasonable pricing without compromising on the quality of the work.
To conclude an already excellent experience, your team provided a follow-up courtesy call to ensure the vehicle was performing to my satisfaction. This proactive level of aftercare is a testament to your organization's dedication to client retention and service excellence.
Please extend my sincere thanks to everyone involved. You have earned my highest recommendation and my future business.
V/R
Nicole Sizemore
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by Nsize
Service Price Transparency
Jun 08, 2026 -
Holm Automotive Center Inc responded
Nicole, thank you so much for taking the time to share such a thoughtful and detailed review — it truly means the world to our entire team. From scheduling to completion to the follow-up call, we are thrilled that every step of your experience reflected the trust, fairness, and quality we are committed to delivering each and every day. Transparent communication and honest, competitive pricing are standards we hold ourselves to without exception, and it is incredibly rewarding to hear that those efforts were noticed and appreciated. Reviews like yours remind us of exactly why we do what we do. We look forward to earning your continued trust and welcoming you back for many visits to come!
Sincerely, the Holm Automotive Team of Abilene
Very pleased how my problem with my 2025 Chevy pickup
was handled. Under warranty service and delivery much appreciated. Dealer service is what keeps customers!
was handled. Under warranty service and delivery much appreciated. Dealer service is what keeps customers!
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by MLCARLSON
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Holm Automotive Center Inc responded
Thank you for the perfect scores and for sharing your experience! We're glad Steve and the team were able to handle your warranty service smoothly and get your pickup back to you without hassle. You're absolutely right — it's the day-to-day commitment to doing things the right way that builds lasting relationships, and that's something we never take for granted. We appreciate your business and look forward to being there for you down the road!
Sincerely, the Holm Automotive Team of Abilene