Lance Gentry

Holm Automotive Center Inc responded

Thank you for the fantastic review, Patti! We are so pleased to hear that you have had excellent service from all of our departments. We are very proud of our team members like Noa, Chuck, Lance, and Jamie, who exemplify our Customer Care core value by going above and beyond to provide you with such a valuable experience. We are glad we were able to get your first service call completed before your extended vacation. We appreciate your business and hope you have a safe and wonderful trip! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent review, Dan! We are so pleased to hear that our team was able to get you in for a much-needed oil change, especially since you were traveling and didn't have an appointment. Going the extra mile to provide you with excellent service is a key part of our mission and our core value of Concern for Others. We'll be sure to pass along your kind words to Jamie and Lance. We appreciate your business and hope you had a safe trip! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic review! We are so glad we could help you out in a bind and get you back on the road safely. We know how stressful it can be to have vehicle issues while on a road trip, and our team is determined to provide prompt and reliable service. We will be sure to pass along your kind words to Chuck and the mechanic. We appreciate you choosing us and hope you have a wonderful rest of your trip to Colorado. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our staff was courteous and that we were able to get your truck serviced quickly. It's great to know that your experience reflects our core value of Customer Care, as we take our responsibility to provide exemplary service very seriously. We will be sure to pass along your kind words to Lance Gentry. We appreciate your business and your recommendation. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful feedback! We are so pleased to hear that our service department consistently goes above and beyond for you. Your comments about our staff being courteous and keeping you informed truly highlight our core value of customer care. We take our responsibility to serve our clients seriously and are committed to providing exemplary service in all areas of our business. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent review! We're glad to hear that our team was able to diagnose the problem with your vehicle quickly and professionally. We understand how important it is to keep your vehicle safe, and we were happy to accommodate your request to store it indoors overnight. Your feedback highlights our commitment to customer care and our concern for others, as we take our responsibility to protect our clients' interests seriously. We will be sure to share your kind words with Lance Gentry. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent feedback! We're thrilled to hear that you found our team to be helpful and friendly, and that you had such a positive experience with our service department. Your comments on the ease of setting up appointments and getting along with our team perfectly align with our core value of customer care. We are committed to providing exemplary service and ensuring every interaction is as smooth and pleasant as possible. We will be sure to pass along your kind words to Jamie Avers, Gary Hasselman, Chuck Loader, Lora Simmons, and Lance Gentry. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We are happy to hear that our team was able to help you quickly resolve the problem with your car. Your comments highlight our commitment to customer care, as we take our responsibility to serve our clients seriously and provide timely solutions. We will be sure to pass along your comments to Chuck Loader. We appreciate your business and are here for you whenever you need us. Sincerely, the Holm Automotive Team of Abilene.