Lance Kruger | Page 2

From Eric to his manager who I found was retiring the professional care and interest shown to assist my wife and I was beyond expectations, I would definitely return and recommend West End Lincoln to my professional care and interest shown to assist my wife and I was beyond expectations, I would definitely return and recommend West End Lincoln to my friends, the dealership from walking in the front door to driving off the lot was exceptional,my wife loves her Corsair and as long as she's happy I'm ecstatic, thanks to the whole crew from the detailers to the manager and especially Eric. Matt ONeill More

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Everyone at the dealership was very professional and easy to work with. Lauren did a phenomenal job the two times that we met with her. to work with. Lauren did a phenomenal job the two times that we met with her. More

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Love working with Westend Lincoln wouldn’t go anywhere else. Treated with such respect and enjoy being there. else. Treated with such respect and enjoy being there. More

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Drivers were great for picking and delivering- but the service dept was off this time. Dirty window before and after Diamondcote treatment. ???? service dept was off this time. Dirty window before and after Diamondcote treatment. ???? More

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Team delivers white glove service every time! Well taken care of and Steve is amazing Well taken care of and Steve is amazing More

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Timely and professional service! The service area is spotless and the staff is thoughtful and kind. I waited in the hospitality area where there was ample comfortable seating and a v The service area is spotless and the staff is thoughtful and kind. I waited in the hospitality area where there was ample comfortable seating and a variety of snacks and beverages. They offered to wash my car snf pressure wash my floor mats. It was a great experience! More

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I recently bought a car at West End Lincoln. The process was super smooth and didn’t take long. Everyone was super helpful! My experience was great, would recommend! The process was super smooth and didn’t take long. Everyone was super helpful! My experience was great, would recommend! More

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Not my best experience here . I to check out lease return or demos for sale no one acknowledged me one guy at the desk looking at his cell 3 other huddled at the desk as if my xxx I to check out lease return or demos for sale no one acknowledged me one guy at the desk looking at his cell 3 other huddled at the desk as if my xxxxxxx was invisible. I called to let them know I was omw to pick up cars guy stated he would let the team know I asked do you know my name he said I was going to ask that . I get there and they can't find my paperwork Female running all over the place looking. Guy standing there holding a conversation with my paperwork under his arm . So in other words customers sinks . All though the the young lady that helped was quite nice and help her team let her down . Thanks . More

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Eric was great to work with and I would work with him on my next vehicle purchase. The entire process was quick and easy with no pressure. my next vehicle purchase. The entire process was quick and easy with no pressure. More

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Bought a new 2025 Lincoln Corsair, which Lincoln bought back due to an unresolved battery drainage issue. Steve Daniel, Service Manager, is exceptional. Called General Manager, Lance Kruger, several time back due to an unresolved battery drainage issue. Steve Daniel, Service Manager, is exceptional. Called General Manager, Lance Kruger, several times and left messages, but never received a call back. More

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