Lance Kruger | Page 3

The whole experience was great from the service to the salesperson Eric who made the process very easy. Nice job! salesperson Eric who made the process very easy. Nice job! More

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West End Lincoln was great! I needed to repair my vehicle and they kept me updated throughout the entire process. I needed to repair my vehicle and they kept me updated throughout the entire process. More

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I was overall pleased with their service while purchasing a vehicle. However, what I found disappointing is they would not honor my banks loan initially. They did make an exception which helped me with my pu a vehicle. However, what I found disappointing is they would not honor my banks loan initially. They did make an exception which helped me with my purchase. More

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I loved everything about my experience here 5+ stars for me! Will gladly refer others. me! Will gladly refer others. More

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Everything went well! Eric was phenomenal and treated us with kindness. We will be back. Eric was phenomenal and treated us with kindness. We will be back. More

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Weston Lincoln has the best service I have experienced anywhere. Scheduling is always easy. Quality of service is always five star and consistent. The staff is friendly and professional. They have a var anywhere. Scheduling is always easy. Quality of service is always five star and consistent. The staff is friendly and professional. They have a variety of transportation options if needed for convenience. I’ve used them a few times and the experience was excellent. I have also waited for maintenance and been able to continue working in the waiting area, which is thoughtfully laid out and comfortable. I have all of my vehicle maintenance for all of our family vehicles completed with their service department. We have now purchased four vehicles from them and they have earned our business for life. In a world where honesty, integrity and service are rarely displayed, but desperately needed…West End Lincoln sets the bar at 5 stars every time. More

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Overall, our experience was mixed. When we purchased our vehicle, our salesperson didn’t seem very happy that we chose to use our own financing because we were able to secure a lowe When we purchased our vehicle, our salesperson didn’t seem very happy that we chose to use our own financing because we were able to secure a lower interest rate. We also felt pressured when we were told that even if we put money down, the vehicle could be sold between Saturday and Monday. During our test drive, we discovered that the rear air conditioning was blowing hot air. This was something we noticed ourselves, even though we assumed the vehicle had been thoroughly inspected before being listed for sale. We had to bring the vehicle back the following week to have it diagnosed, and we spent nearly five hours at the dealership waiting. Once the repair was scheduled, we were without our vehicle for two weeks, which was very frustrating and inconvenient. The bright spot in our experience was Rose. She provided outstanding customer service from start to finish. She kept us informed throughout the repair process, and before an upcoming trip, she even drove a rental vehicle to our home so we wouldn’t be without transportation. Her communication, professionalism, and willingness to go above and beyond made a difficult situation much easier. Rose is a tremendous asset to the dealership, and we truly appreciate everything she did for us. More

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This is a vert beautiful car its ride is awesome and has so many standard features so many standard features More

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Nice dealership. Great inventory of vehicles and knowledgeable staff. Very helpful and easy to work with.. Great inventory of vehicles and knowledgeable staff. Very helpful and easy to work with.. More

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We had a great experience with Eric at West End Lincoln—professional, helpful, and made the process easy and enjoyable. Lincoln—professional, helpful, and made the process easy and enjoyable. More

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