Lance Royalty
Lance Royalty at Gates Honda

Lance Royalty | Page 2

General Manager

Gates Honda

1180 Dr Robert R Martin Bypass
Richmond, KY 40475

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27 Reviews

Industry Experience

29 yrs, 9 mos

not yet
rated

27 Reviews

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27 Reviews of Lance Royalty

October 21, 2019

Dealership Rating
Employee Rating

Matt Slusher, great to work with! We love our new CRV! Thanks to Matt Slusher for being a terrific sales person for Gates. He was very helpful and spent a lot of time with us. Matt More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Matthew Slusher

June 16, 2019

Dealership Rating
Employee Rating

Excellent buying experience! This is our second vehicle purchased from Gates Honda and once again the sales staff was amazing. We had an amazing experience purchasing our new pil More

by cthrower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2019

Gates Honda responded

Congratulations on your new Honda Pilot and HUGE thank you for allowing the Gates Honda family the opportunity to serve you once again! Your continued trust in us means the world so we are enormously thankful for that! From all of us at Gates Honda, thank you so much! Enjoy many new miles and journeys ahead in your new Honda Pilot!

April 01, 2019

Dealership Rating
Employee Rating

Purchased vehicle It was great. No hassle. Matt and labce were very helpful. They did not rush us and were not pushy. They were very helpful and when we found a vehicle More

by Timmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Slusher

Apr 01, 2019

Gates Honda responded

Congrats on your vehicle purchase! Thank you for taking time to share your experience with Matthew. No hassle and easy experience for our guests is our goal! Thank you from all of us at Gates Honda!

March 31, 2019

Dealership Rating
Employee Rating

Great Gates Hinda Very friendly, willing to help in any way! Patrick and Lance were great to work with. I would definitely recommend this dealership to anyone. Thanks More

by Donnajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ellis

May 15, 2019

Gates Honda responded

Thank you so much for your 5-star rating and kind recommendation!

March 30, 2019

Dealership Rating

Quick in and out buying I enjoyed my experience at Gates Honda. Patrick and Lance were great and finance employee was quick and very helpful. I highly recommend Gates Honda More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan, Patrick Ellis

May 15, 2019

Gates Honda responded

Thank you for sharing your purchase experience with Patrick! Your recommendation means so much to us!

March 30, 2019

Dealership Rating
Employee Rating

Awesome Experience Lance and Travis were very informative and helpful during the car buying process. They did everything they could to meet our needs and helped keep the More

by Tackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Stine

May 15, 2019

Gates Honda responded

Wonderful to hear your purchase experience was information and helpful! Thank you for your kind words and 5-star recommendation!

March 28, 2019

Dealership Rating
Employee Rating

Love my CRV Patrick made my car purchase as smooth as silk. It was the most comfortable environment, met with all people that would deal with my new CRV down the More

by Judy emery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2019

Gates Honda responded

That is always our goal an we're so happy to hear Patrick delivered that experience for you! Welcome to the Gates Honda family! Let us know if you need anything! Congratulations on your Honda CR-V!

March 26, 2019

Dealership Rating
Employee Rating

Best customer service in the business I leased my Toyota from Matthew Slusher and will definitely be coming back after my lease is up to buy another Toyota or maybe a Honda! The Gates Auto More

by Linds42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Matthew Slusher

May 15, 2019

Gates Honda responded

Thank you for sharing your purchase experience with Matthew! Thank you so much from all of us at Gates Honda and the Gates Auto Family!

March 24, 2019

Dealership Rating
Employee Rating

Buying my new car. Very Very nice people to deal with I went on one day and came back 2 days later, love the car I picked out. The salesman was easy to deal and not pus More

by Miss New York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , David Johnson, Monica Reed

May 15, 2019

Gates Honda responded

Thank you so much for your kind words of Monica and David! The time you took to offer your feedback is so appreciated and thank you for allowing Gates Honda to earn your business.

March 23, 2019

Dealership Rating
Employee Rating

CPo crv Very good person I Would recommend to anyone. Very knowledgeable. Asked several questions and got good answers. Showed us all the features for this More

by Grumpy1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Matthew Slusher

May 15, 2019

Gates Honda responded

Thank you for your feedback and 5-star rating of us! We so appreciate it!

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