Lance Royalty | Page 3
General Manager
Gates Honda
1180 Dr Robert R Martin Bypass
Richmond, KY 40475
Industry Experience
29 yrs, 9 mos
27 Reviews
Write a Review27 Reviews of Lance Royalty
March 23, 2019
Certified CR-V from Matthew Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employ Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employer. We will return for any future business that we might have. More
Other Employees Tagged: Brian McMahan , Matthew Slusher
March 23, 2019
Staff was great! This was our first dealings with Gates Honda. Lance Royalty and staff were great. Told them what we were looking for and the price range we wanted t This was our first dealings with Gates Honda. Lance Royalty and staff were great. Told them what we were looking for and the price range we wanted to stay in. They found us a great late model SUV with low miles within our price point. David Johnson helped to get our paper work together and got us out in a timely manner. This definitely won't be the last time we come here! More
Other Employees Tagged: David Johnson
March 22, 2019
Sales personal were very nice and helpful. The staff was very helpful in assisting us with finding the right vehicle, and I think we got a fair deal on just the right car. The staff was very helpful in assisting us with finding the right vehicle, and I think we got a fair deal on just the right car. More
Other Employees Tagged: Brian McMahan , Travis Stine
March 11, 2019
A Positive and Memorable Experience at Gates Honda My recent experience purchasing a used vehicle at Gates Honda was consistently positive, from my initial call to inquire about a specific vehicle, to My recent experience purchasing a used vehicle at Gates Honda was consistently positive, from my initial call to inquire about a specific vehicle, to working with Gates' excellent staff, to finalizing the purchase and driving my "new" car home. Patrick Ellis, Sales Advisor, is enthusiastic, well informed and was very helpful throughout the process; it was a pleasure to meet with Gary Settles, General Sales Manager, as well as with Brian McMahan, Finance Manager, who took the time to explain everything in detail and answer all questions. All three were forthcoming and knowledgeable. General Manager Lance Royalty also stopped by to introduce himself. This excellent team made my Gates' experience a memorable one. I highly recommend Gates Honda! More
Other Employees Tagged: Brian McMahan, Patrick Ellis , Gary Settles
March 08, 2019
Stress free and Genuine Everyone we encountered, from the moment I walked in to the moment I drove off in my Pilot, was so helpful, patient, and knowledgeable about the vehic Everyone we encountered, from the moment I walked in to the moment I drove off in my Pilot, was so helpful, patient, and knowledgeable about the vehicle and the entire buying process (and they continue to help with any questions.) Patrick Ellis, our Sales Consultant, has been available to me since day one to teach me about all the features on my car. He can answer anything! He is genuine and sincere and we will certainly be repeat customers. More
Other Employees Tagged: Alan Scott, Brian McMahan, Patrick Ellis , Tammy Dillon, Jessica Lakes
March 08, 2019
Great Experience! I'll purchased over 12 vehicles in the last 10 years. Great Experience every time deal with the Gates Honda Team ! Any time my friends and family are I'll purchased over 12 vehicles in the last 10 years. Great Experience every time deal with the Gates Honda Team ! Any time my friends and family are looking to purchase a new or used vehicle I recommend Gates Honda! More
Other Employees Tagged: Alan Scott, Brian McMahan , Matthew Slusher
March 07, 2019
Always a pleasure! I made my fourth purchase with Gates a couple of weeks ago. The reason for my repeat business has been the relationship that I have established with A I made my fourth purchase with Gates a couple of weeks ago. The reason for my repeat business has been the relationship that I have established with Allen and my salesman Mathew. Allen has always showed me respect and made me a fair deal. Respectfully, Gary Smith Winchester, KY More
Other Employees Tagged: Alan Scott, Brian McMahan , Matthew Slusher

