Lance Royalty
Lance Royalty at Gates Honda

Lance Royalty | Page 3

General Manager

Gates Honda

1180 Dr Robert R Martin Bypass
Richmond, KY 40475

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27 Reviews

Industry Experience

29 yrs, 9 mos

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27 Reviews

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27 Reviews of Lance Royalty

March 23, 2019

Dealership Rating
Employee Rating

Certified CR-V from Matthew Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employ More

by tabsd102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Matthew Slusher

May 15, 2019

Gates Honda responded

Your kind words are so appreciated and we thank you for allowing Matthew the opportunity to earn your business. Matthew works very hard for his customers' so we're pleased to hear your experience was an enjoyable one. Thank you for your kind words and trust in us!

March 23, 2019

Dealership Rating
Employee Rating

Staff was great! This was our first dealings with Gates Honda. Lance Royalty and staff were great. Told them what we were looking for and the price range we wanted t More

by Jeff M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Johnson

May 15, 2019

Gates Honda responded

Congratulations on your SUV purchase! Thank you for sharing your experience with David and Lance. Your trust and business is so appreciated!

March 22, 2019

Dealership Rating
Employee Rating

Sales personal were very nice and helpful. The staff was very helpful in assisting us with finding the right vehicle, and I think we got a fair deal on just the right car. More

by Irenef
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Travis Stine

May 15, 2019

Gates Honda responded

Congratulations on your vehicle purchase! Thank you for providing your purchase experience feedback to us!

March 11, 2019

Dealership Rating
Employee Rating

A Positive and Memorable Experience at Gates Honda My recent experience purchasing a used vehicle at Gates Honda was consistently positive, from my initial call to inquire about a specific vehicle, to More

by Jane216
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan, Patrick Ellis , Gary Settles

March 08, 2019

Dealership Rating
Employee Rating

Stress free and Genuine Everyone we encountered, from the moment I walked in to the moment I drove off in my Pilot, was so helpful, patient, and knowledgeable about the vehic More

by AFranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Scott, Brian McMahan, Patrick Ellis , Tammy Dillon, Jessica Lakes

March 08, 2019

Dealership Rating
Employee Rating

Great Experience! I'll purchased over 12 vehicles in the last 10 years. Great Experience every time deal with the Gates Honda Team ! Any time my friends and family are More

by Honda CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Scott, Brian McMahan , Matthew Slusher

March 07, 2019

Dealership Rating
Employee Rating

Always a pleasure! I made my fourth purchase with Gates a couple of weeks ago. The reason for my repeat business has been the relationship that I have established with A More

by Honda buyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Scott, Brian McMahan , Matthew Slusher

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