119 Reviews
Write a Review119 Reviews of Lance Ward
September 02, 2018
Coastal auto service in Cohasset was excellent we were looking for a used car. What we found at the Cohasset Coastal was not only a great used vehicle but also great service from Lance and the team we were looking for a used car. What we found at the Cohasset Coastal was not only a great used vehicle but also great service from Lance and the team in Cohasset. They were patient with us showing all the cars we requested despite the heat and answered all our questions. We got a great trade in value for our current vehicle. They really took out a lot of the stress of buying a car. My only disappointment would be having to go to the separate location in Norwell to complete the paperwork. I would of preferred completing the process with Lance since he had been helping from the get go and who we had established a good rapport with. More
August 21, 2018
An Atmosphere of Caring and Trust Purchasing an automobile is all about trust … and sensing that you, the customer, are cared about! The vehicle I purchased is the third vehicle I hav Purchasing an automobile is all about trust … and sensing that you, the customer, are cared about! The vehicle I purchased is the third vehicle I have purchased there with Lance Ward's assistance and guidance. I trusted Lance to provide me with the best "deal" possible for the vehicle I wanted. And he did. Working out of their Cohasset location, Lance and crew care about you. I can't think of a better atmosphere in which to purchase … and then service … a vehicle. More
Other Employees Tagged: Nick Spolsino
August 03, 2018
Wonderful Experience at Coastal Nissan! My experience at Coastal Nissan was virtually painless! Lance Ward was professional, personable and went above and beyond to make my experience a tru My experience at Coastal Nissan was virtually painless! Lance Ward was professional, personable and went above and beyond to make my experience a true pleasure, which isn't what you expect when car shopping! I left the dealership feeling confident in my purchase and the whole process was expedited far beyond my expectations. Any questions or concerns were addressed immediately and felt extremely comfortable with the whole process. I highly recommend this dealership to others looking for top notch customer service! More
Other Employees Tagged: Nick Spolsino, Ron (Finance)
April 24, 2018
Fantastic and assuring experience! Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husban Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husband, our 7 year old son and I visited the dealer on two occasions before deciding on a purchase. During each visit Lance spent numerous hours with us going over options on the different vehicles we were interested in, as well as pricing/financing options available to us. There was zero pressure, 100% transparency in the process and price, and none of that typical old school car salesmen foolishness. The gentleman who worked on the financing part for the deal for us was super-efficient, friendly and thoughtful and got us a great rate with a local bank. I’m confident I got an excellent deal on my new car and the fabulous service we received throughout the process was just the icing on the cake. Look no further than Coastal Nissan for your next purchase. I know where I’ll be going next time! More
October 17, 2017
Great Experience Lance was very knowledgeable and friendly. He allowed us to test drive multiple vehicles before we found the one we liked. The whole experience was Lance was very knowledgeable and friendly. He allowed us to test drive multiple vehicles before we found the one we liked. The whole experience was excellent. Car delivered clean, registered, and ready to go. Thanks. More
September 19, 2017
Perfect Everything went very well in purchasing my car. I was treated with respect and wasn't pressured into anything. Overall it was an hasslefree experience Everything went very well in purchasing my car. I was treated with respect and wasn't pressured into anything. Overall it was an hasslefree experience. Thanks Lance! More
September 18, 2017
Very friendly and helpful! Coastal Nissan helped me buy my first car with ease. Lance Ward did an exceptional job and was very personable during the entire process. Lance made b Coastal Nissan helped me buy my first car with ease. Lance Ward did an exceptional job and was very personable during the entire process. Lance made buying a car easy! More
June 03, 2015
Best on the South Shore !! We have used Coastal Nissan in Cohasset and Norwell over the past 10 years. My husband and I have bought and serviced 4 cars, we have also rented a We have used Coastal Nissan in Cohasset and Norwell over the past 10 years. My husband and I have bought and serviced 4 cars, we have also rented a car/truck on occasion . All positive experiences with sales and service ! Lance Ward (Sales/Service in Norwell) has accommodated us numerous times and is the staff is always helpful, sincere and knowledgeable. I wouldn't go anywhere else on the South Shore !! More
Other Employees Tagged: Rick Ericson, Nick Spolsino, Linda-Service Manager in Norwell
March 11, 2015
A Fair Deal Without Any Hassle I recently purchased a 2014 Murano from Lance Ward at Coastal Nissan in Cohasset. The entire process was relaxed, informative, fair and efficient. The I recently purchased a 2014 Murano from Lance Ward at Coastal Nissan in Cohasset. The entire process was relaxed, informative, fair and efficient. The service was excellent. Mike Shea, Tom Dipesa and the service manager Linda were also very helpful in getting me on my way. I will definitely refer Lance Ward and the dealership to friends and take my car there for service. CKW17 More
Other Employees Tagged: Tom Di Pesa , Mike Shea, Nick Spolsino, Linda, Service Manager
December 20, 2014
Honest dealer 2 dealers wanted to charge me 109.00 to reprogram my remote to beep when lock and unlock I spoke to Lance At your Cohasset dealer and he advised me to 2 dealers wanted to charge me 109.00 to reprogram my remote to beep when lock and unlock I spoke to Lance At your Cohasset dealer and he advised me to see Butch at the Norwell Nissan who in 30 seconds Butch held 2 buttons on my remote and was done for their honesty I will only use Coastal in future. Thanks Jill More
Other Employees Tagged: Butch Maier
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