Lanre Olayemo | Page 2

Don’t be fooled into purchasing warranty’s. I bought my 2020 Dodge Charger in September. The sales team was very nice and professional. I wanted to protect my investment so I purchased warranty’s that woul 2020 Dodge Charger in September. The sales team was very nice and professional. I wanted to protect my investment so I purchased warranty’s that would cover my vehicle from bumper to bumper. It has been mission impossible to get any kind of service to my vehicle other than an oil change. I’m a service member, been in the army 15 years. No one deserves to be treated this way. Back in May I took my vehicle in to have the rims repaired for curb damage. I spoke with Brian Kloosterman who took photos of the damage and assured me it would be repaired in a timely manner. I haven’t heard from him or anyone from the dealership. I’ve called twice and both times I was told a manager would call me back. I’ve sent emails and left the management a voicemail. All to no avail. I give up with this dealership. It’s clear that they only want my business when I’m the one paying. More

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We have had to return to the Service Center 4 times (spending 14 hours sitting in the waiting room) for the same issue (on a 2018 model with <44K miles) and they have charged us $1,500, and have not fi (spending 14 hours sitting in the waiting room) for the same issue (on a 2018 model with <44K miles) and they have charged us $1,500, and have not fixed the problem. This situation has put us in dangerous situations on three different occasions as the car died in intersections and on hills after they told us "it should be good to go". There have been no apologies and no refunds for the issue. We have lost all confidence and trust in this dealership and their service center, and would never recommend anyone visit. More

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I traded my 2016 Renegade for 2021My salesman Matthew I traded my 2016 Renegade for 2021 My salesman Matthew Snow was friendly and patient as he answered all my questions. He took the time to explain all I traded my 2016 Renegade for 2021 My salesman Matthew Snow was friendly and patient as he answered all my questions. He took the time to explain all the upgrades and show me how to program to my specifications in settings. More

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Lanre and Landon were awesome! They get the job done. Excellent customer service from those two. Most definitely proud of my decision because of those two. Excellent customer service from those two. Most definitely proud of my decision because of those two. More

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Loved the great experience of my purchase thanks to my great salesman Joe Brooks. the process was so smooth and i never felt pressured at all during the buying process. great salesman Joe Brooks. the process was so smooth and i never felt pressured at all during the buying process. More

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Michael Armani was great. It took a couple of days, but we were finally able to meet on a price that worked for both of us. we were finally able to meet on a price that worked for both of us. More

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the financial manger lanre took very good care of me. He was professional and provided excellent customer service. first time at the dealership and i enjoyed the experience. was professional and provided excellent customer service. first time at the dealership and i enjoyed the experience. More

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The guys at Franklin Chrysler Jeep Dodge exceptional. I worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my pur worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my purchase, Thomas and the management went above and beyond to ensure that I was satisfied. In the end I got a good deal on a vehicle, and the sales team at the dealership showed me that they appreciated and wanted my business. If you were in the market for a new or used vehicle, give this dealer a shout, On a sidenote, Thomas was very professional and never pushy, if this is your first time buying a vehicle or your 10th time, you would be well served with Thomas and with this dealership. More

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Everything went great!! Joe Brooks helped me. Told him what I wanted and what my budget was. He went above and beyond to help me!! So happy with the experience and my new Jeep Wrangler what I wanted and what my budget was. He went above and beyond to help me!! So happy with the experience and my new Jeep Wrangler More

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