Lapon Chanthamany | Page 4

Stephen Swisher saved the day again. I’m a repeat customer and the way he operates will continue to earn my business. I typically know exactly what I want and am looking for and as long I’m a repeat customer and the way he operates will continue to earn my business. I typically know exactly what I want and am looking for and as long as numbers make sense I’m willing to make a deal. I didn’t have a timeline but was ready to make a deal if it made sense. He didn’t wear his sales hat and try to steer me into other cars and packages, he understood like last time that I’m a person that knows what I want. He played to that and we were able to go from intro chat to signed deal within 2-3 hours on a Saturday. He’s very transparent and both he and Mike are highly motivated to make a deal. This is my second car with them and I’ll continue to go back if Stephen is around and they continue with the same transparency, honesty, and motivation. More

by razaa09 Verified Customer Verified Customer

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I feel very grateful that I found Albany Subaru. The sales people were professional and kind and that is a great combination. It took a long time for me to decide which car was right for me ( over The sales people were professional and kind and that is a great combination. It took a long time for me to decide which car was right for me ( over a month) and I went to many dealers. This is the best place I found. I highly recommend them. I dealt mostly with Ricky and then Lapon who is in finances. they were both patient and great. I did not feel rushed and I am really happy with the experience of buying this car and I think that in itself is unique! In addition I feel welcome to come back. This car has way more features than my previous one and they encouraged us to return to learn about all the new safety and comfort devices. A definite thumbs up for Albany Subaru. It is a warm family operation and that is important too More

by sachakawa Verified Customer Verified Customer

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Friendly, professional service and a very straightforward staff who aren't pushy at all and just want to help you find the right car at the right deal. staff who aren't pushy at all and just want to help you find the right car at the right deal. More

by JACOB.LOHMAN Verified Customer Verified Customer

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I live about 2. 5 hours away but reached out to Albany Subaru because they had a couple of vehicles equipped the way I wanted. I was put in contact with Stephen who w 5 hours away but reached out to Albany Subaru because they had a couple of vehicles equipped the way I wanted. I was put in contact with Stephen who was great. He was very knowledgeable and professional, as well as friendly. I worked with him via text and over the phone to work out the deal, and then made my purchase a couple of days later. The process was very smooth and there were no surprises. I have purchased a number of vehicles over the years, and this is definitely among the best dealer experiences I have had. Thank you Stephen and Albany Subaru! More

by Carl L. Verified Customer Verified Customer

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They gave me an excellent deal. I also very much appreciated the follow up from Jason Tse who helped me through the very complicated setup of multiple driver profiles using AppleCar I also very much appreciated the follow up from Jason Tse who helped me through the very complicated setup of multiple driver profiles using AppleCarPlay vs Starlink navigation More

by chet.seligman Verified Customer Verified Customer

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The folks at Albany Subaru were gracious and patient and answered all of our questions. answered all of our questions. More

by ELENA.CARUTHERS Verified Customer Verified Customer

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The staff was friendly and welcoming and was very helpful in assisting me with purchasing my new vehicle, clearly detailing all costs and fees associated with purchasing the vehicle. in assisting me with purchasing my new vehicle, clearly detailing all costs and fees associated with purchasing the vehicle. More

by jmedalla Verified Customer Verified Customer

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Great customer service extending beyond words. Have recommended your dealership several times already. Outstanding service overall! Have recommended your dealership several times already. Outstanding service overall! More

by GRAYDAN536 Verified Customer Verified Customer

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Cory is a professional who is knowledgeable about the car and friendly to us. He was considerate of our time and presented the sales information in a way that was easy to understand. and friendly to us. He was considerate of our time and presented the sales information in a way that was easy to understand. More

by ac0850 Verified Customer Verified Customer

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They were helpful, pushed Subaru's over other used autos we considered, in the end got a faire price but took some negotiating we considered, in the end got a faire price but took some negotiating More

by danfirepine Verified Customer Verified Customer

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