Christine West
Christine West at Albany Subaru

Christine West

Cashier

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Christine West

July 10, 2026

Dealership Rating
Employee Rating

Excellent, efficient service with a complicated issue. They found a way to accommodate me AND gave me a loaner while the work eas being done. More

by swoodkraft
Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros, Kealani Cano

Jul 10, 2026

Albany Subaru responded

We’re glad we could resolve your Forester’s complex issue and keep you on the road with a loaner while the work was underway. Thank you for trusting us with your Subaru. Christine and our service team look forward to assisting you again.

July 02, 2026

Dealership Rating
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Very trustworthy Subaru dealer/service center. Arguably the best in the Bay Area. Honest, efficient, and no doubt all of that starts with its ownership. More

by garyhoshiyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Poon

Jul 02, 2026

Albany Subaru responded

We’re thrilled you consider us among the best Subaru service centers in the Bay Area. Alan and our team appreciate your trust and are glad to have provided honest, efficient service on your Forester. We look forward to the opportunity to assist you again.

June 19, 2026

Dealership Rating
Employee Rating

Dealer mansplains lies and doesn’t listen Service dept explained nothing!!! I asked how much something was and response was it’s I. The papers just sign…. More

by SEALION
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: James Madison

Jun 25, 2026

Albany Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 02, 2026

Dealership Rating
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I was pleased with the process and outcome of the appointment. Sometimes it takes effort to receive all the pertinent information. More

by westatthebay
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 02, 2026

Albany Subaru responded

It’s wonderful to hear our team provided clear information and that the service appointment went smoothly. We’re glad the outcome met your expectations. Please reach out if you ever need assistance with your Subaru.

March 05, 2026

Dealership Rating
Employee Rating

Once again, I was impressed with the professionalism and courtesy of all those I dealt with. More

by HWAITS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros

November 21, 2025

Dealership Rating
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Victoria was amazing! She was very clear about the process and helped me get in and out of the shop. Extremely helpful! More

by edgar_h_04
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros

November 07, 2025

Dealership Rating
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I can't say a bad thing about my experience with Albany Subaru. Everyone is kind and considerate. We were in and out with a loaner very quickly. The work was done in a timely manner with our service guy ke More

by ellynkutch
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Parafina, Sarah Saelee

October 31, 2025

Dealership Rating
Employee Rating

Everyone was very professional and on point plus a pleasure to work with, got me done, gave me a loaner w/o even asking. Did the work I wanted, not more, and worked with my aftermarket warranty to sav More

by Dave L
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez

October 08, 2025

Dealership Rating
Employee Rating

Daniel was very responsive and helpful; scheduling was quite easy; I think the whole shop stands behind the brand and offers competent service. More

by dloeb0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson, Daniel Sanchez

May 03, 2025

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Employee Rating

Albany Subaru and Aaron and his team are amazing. Always helpful and going above and beyond. Aaron is the reason I bring my car to Albany Subaru. More

by MKWILCOX
Service Price Transparency
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Recommend Dealer
Yes
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