Larry Bousbaa | Page 5

Finance Person doesn't know his product My experience was not all positive ; 1. They don't tell you that you only get $500 off if you go through Chrysler financing which offers extra high My experience was not all positive ; 1. They don't tell you that you only get $500 off if you go through Chrysler financing which offers extra high fees. Incentives are taken away if you don't take the exorbitant rates for financing. Lucky to the man that they did give it to but they refused me after many attempts 2. Trades: Please stop telling me that it costs the company money for taking my trade and then not offering much for my trade. That is your business; you are a car dealership! 3. Favorite saying " your getting the best deal" Really... would they ever say to a consumer "keep pressuring me because this deal I am offering you isn't that great" ? 4. Most IMPORTANT: If the finance person (Larry) can't explain his own product when I ask questions and gets frustrated: how is that any incentive for me to purchase extra insurance??? He didn't provide any value for me to purchase! (ie: gap, simonize, extended warranty, wheel and tire). 5. Justin and Lucas were polite, knowledgeable, men. They went the extra mile to answer all of my questions More

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I had an amazing experience! I got my jeep Cherokee from Kelly dealership and Yamen was the gentleman who helped me with it. He was absolutely friendly and knowledgable and lead I got my jeep Cherokee from Kelly dealership and Yamen was the gentleman who helped me with it. He was absolutely friendly and knowledgable and lead me step by step to chose a car that meets my needs. I highly recommend him! Also Larry was absolutely helpful with finance tips. More

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complete I have driven by the dealership for as long as I can remember! From the moment I arrived, I was greeted and completely made comfortable! I knew what I I have driven by the dealership for as long as I can remember! From the moment I arrived, I was greeted and completely made comfortable! I knew what I wanted but I didn't think it was possible, but I was given the utmost respect and consideration, needless to say I am the proud owner of a New Jeep! My sales consultant, Cristina went above and beyond to help me with my purchase!! She is a very knowledgable and educated young woman and I will be forever grateful for the time she took with me!! And by the way, I have also worked in the car sales business, so I not looking thru rose colored glasses! It was pretty nice to be treated with with simple kindness! More

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PURCHASE EXPERIENCE- THANK YOU JUSTIN SHORT I recently purchased a new Jeep Grand Cherokee and had the opportunity to meet and work with Sales Rep Justin Short . My daughter Stefanie had purcha I recently purchased a new Jeep Grand Cherokee and had the opportunity to meet and work with Sales Rep Justin Short . My daughter Stefanie had purchase a Jeep Compass from Justin about a month earlier and had nothing but good things to say about him and Kelly Jeep, so I thought I would give him a call . I explained to Justin my dilemma where I live almost next door to a local Jeep dealership why would I travel a distance to buy at Kelly . Justin's professionalism , excellent customer service skills , product knowledge and dedication to Kelly Jeep convinced me buying at Kelly Jeep was the right thing to do. Justin's reassurance Kelly Jeep has one of the best Service departments with a very knowledgeable Staff was one of the key factors for me deciding to buy at Kelly. His pleasant personality makes you feel like you've known him for years which made the whole stressful car buying experience very pleasurable and satisfying . With the help of Finance Manager Larry Bousbaa the whole process of shopping , buying , financing and pickup could not have run any smoother . It was truly a pleasure working with Justin and the staff at Kelly Jeep. Justin is and outstanding salesperson and I will highly recommend him to all my friends. Thank you Justin , john gentile Winchester ma More

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Would not even consider buying a Jeep anywhere else. The best Jeep dealership in New England. Exceptional staff from sales manager to business office. Always treated with the highest degree of profession The best Jeep dealership in New England. Exceptional staff from sales manager to business office. Always treated with the highest degree of professionalism. Trying to do the best they can to keep the consumer and dealership happy. Not easy. Janet, Kelley and Larry were great. If you are in the market for a Jeep do not waste your time with other dealerships! Kelly Jeep will always have the inventory and exceptional staff to make the car buying experience the right one for you. More

by MPELLEGRINI Verified Customer Verified Customer

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GREAT SERVICE Erin kept in touch with me until I was ready to come down. Justin Short was very professional and courteous. He was on time for our appointments. H Erin kept in touch with me until I was ready to come down. Justin Short was very professional and courteous. He was on time for our appointments. He was very knowledgeable about the Grand Cherokee limited, and answered all my questions. More

by JOHN31 Verified Customer Verified Customer

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Great experience I purchased a Jeep Wrangler Unlimited and I couldn't be happier with my purchase. The car was exactly what I wanted and I was able to purchase it and I purchased a Jeep Wrangler Unlimited and I couldn't be happier with my purchase. The car was exactly what I wanted and I was able to purchase it and pick it up with a fast turn around time. Dan was very helpful and was working with numerous customers while helping me, but still made me a priority. Very much appreciated. More

by NICOLEDELLERARIO Verified Customer Verified Customer

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Summit lease with Nick Nick and Larry were great and I was very happy with the overall experience. I was in and out and the process was very smooth. Nick and Larry were great and I was very happy with the overall experience. I was in and out and the process was very smooth. More

by Happy customer Verified Customer Verified Customer

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Purchase Very easy transaction, people were very nice and very helpful. They were very friendly and patient answering all questions and making the experience a Very easy transaction, people were very nice and very helpful. They were very friendly and patient answering all questions and making the experience as easy as possible. More

by LITTLEPEANATE Verified Customer Verified Customer

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Great experience I have a great experience purchasing my 2015 Jeep Renegade from Scott Lassiter. He wasn't pushy at all. Very easy to talk to and deal with. I was VERY I have a great experience purchasing my 2015 Jeep Renegade from Scott Lassiter. He wasn't pushy at all. Very easy to talk to and deal with. I was VERY hesitant to give up my Wrangler, but Scott demonstrated the features and positives of the Renegade and I felt better. Larry, in the finance office was great, answered all my questions and contacted me to square away an insurance issue to assure my delivery would go smoothly. Overall a very good experience (though I still do kinda miss my Wrangler!!) Thanks for everything Scott and Larry, Justin Tenney More

by JTENNEY Verified Customer Verified Customer

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