Cyrus was great to work with, we got the deal figured out
on the phone before I even got there. I was in and out within about an hour and a half. Great overall experience
on the phone before I even got there. I was in and out within about an hour and a half. Great overall experience
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by NICHOLASVAILLETTE95
Verified Customer
Verified Customer
Oct 18, 2025 -
Puente Hills Hyundai responded
Thank you, Nicholas! I’m glad to hear that Cyrus and Larry made the process smooth and efficient from start to finish. We appreciate your business and are happy you had a great overall experience with our team! - Mike L., General Manager
Mike Lee,the gm has highly motivated , very well trained
& ready to meet every request from the clients. My sales representative, frank kim was very professional,, extremely knowledgeable, areal asset to th
& ready to meet every request from the clients. My sales representative, frank kim was very professional,, extremely knowledgeable, areal asset to the sales force I’m vey satisfied with entire buying experience, would recommend puente hills Hyundai to anyone looking for a great buying experience
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by JGDRAPER2
Verified Customer
Verified Customer
Oct 15, 2025 -
Puente Hills Hyundai responded
Thank you for your wonderful feedback and for recognizing our team. I’m thrilled to hear that Frank provided such professional and knowledgeable service, and that your overall experience with our dealership was a great one. Our goal is always to deliver a seamless and satisfying experience for every guest, and it’s rewarding to know we achieved that for you.
We appreciate your recommendation and look forward to welcoming you back to Puente Hills Hyundai for your future automotive needs. - Mike L., General Manager
Felt pressured into paint & door add-ons and should have
walked at that point. But great with the rest, especially Sabrinna who is a dream to work with. Just keep your guard up when you get passed over to t
walked at that point. But great with the rest, especially Sabrinna who is a dream to work with. Just keep your guard up when you get passed over to the deal makers. For me bumper to bumper is worth it, I keep cars 10-15 years. But no for the rest of the upsale tactics.
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by Starskull
Verified Customer
Verified Customer
Oct 14, 2025 -
Puente Hills Hyundai responded
Thank you for taking the time to share your experience. We’re happy to hear that Sabrinna and the team made much of your visit a positive one, and we truly appreciate your honest feedback regarding the add-on options. Your comments help us continue improving transparency throughout the process, and we value your trust and perspective. - Mike L., General Manager
The whole experience was good.
From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was s
From meeting Sabrinna to finalizing the deal, was pretty painless. Makes it easier when younknow what you are looking for, but the process here was spot on.
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by DAN.JACKOBS
Verified Customer
Verified Customer
Other Employees Tagged:
Sonny Lam,
Ray Alvarez
, Sabrinna who answered my first inquiry, and met me at the dealership
Oct 07, 2025 -
Puente Hills Hyundai responded
Thank you for the great feedback, Dan! We’re so glad Sonny, Ray, and Sabrinna made your car-buying experience smooth and enjoyable from start to finish. We truly appreciate your kind words and are delighted to hear that everything went so smoothly! - Mike L., General Manager
Hello, We had a wonderful 5 Star experience with Puente
Hills Hyundai! Bryan and Sabrinna were courteous, professional and thorough in their presentations. They treated us with respect and kept us informed
Hills Hyundai! Bryan and Sabrinna were courteous, professional and thorough in their presentations. They treated us with respect and kept us informed at all times! They are excellent ambassadors of your company. We know they will continue to represent Hyundai as you promote them in your company. We thank them for their outstanding service!!!! Solomon and Larry were excellent, too. Thank you for hiring and retaining such exemplary employees! We will continue to do business with Hyundai because of them! Gratefully, Victor and Marylou Escobar
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by MARISSA.Y.ESCOBAR
Verified Customer
Verified Customer
Other Employees Tagged:
Larry Dee
Oct 07, 2025 -
Puente Hills Hyundai responded
Victor and Marylou, thank you so much for sharing your wonderful experience! We’re delighted that Bryan, Sabrinna, Solomon, and Larry made you feel respected, informed, and cared for throughout the process. Our team takes great pride in providing that level of service, and your kind words mean the world to us. We look forward to welcoming you back to Puente Hills Hyundai! - Mike L., General Manager
They are nice, provide good services with what a customer
need, always show respectful, professional, helpful and etc…
need, always show respectful, professional, helpful and etc…
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by QTANG0218
Verified Customer
Verified Customer
Oct 07, 2025 -
Puente Hills Hyundai responded
Thank you for your kind words! We’re so glad Ray and Larry provided respectful, professional, and helpful service that met your needs. We truly appreciate your feedback and look forward to serving you again! - Mike L., General Manager
Our experience with leading the car from Johnathan was
smooth and hassle-free. He was helpful, informative and great to interact with.
smooth and hassle-free. He was helpful, informative and great to interact with.
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by ES_SHAIKH
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Benitez
Oct 07, 2025 -
Puente Hills Hyundai responded
Thank you for sharing your experience! We’re happy to hear that Johnathan and Larry made your car-leasing process smooth and hassle-free. We appreciate your kind words and hope you enjoy your new Hyundai! - Mike L., General Manager
He is very professional and very knowledgeable!
He tried everything to understand our needs and found the car that fits our expectations!
He tried everything to understand our needs and found the car that fits our expectations!
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by WENWU60
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph Halawani
Oct 07, 2025 -
Puente Hills Hyundai responded
We appreciate your kind words! Larry, Joseph, and our team at Puente Hills Hyundai are committed to helping each customer find the perfect match. Thank you for choosing us and congratulations on your new vehicle! - Mike L., General Manager
Fast and quick with nicest people The process was
transparent and seamless as well as follow-up care.
transparent and seamless as well as follow-up care.
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by KLEE0527
Verified Customer
Verified Customer
Other Employees Tagged:
Larry Dee
Sep 26, 2025 -
Puente Hills Hyundai responded
Fantastic review! Thank you for sharing. Let us know if you have any questions. Have a nice weekend. Mike L. General Manager
My service coordinator was not helpful.
My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider gettin
My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider getting an air freshener. 🥴 he also said “honestly, my car smells like that too” - okay! Let’s figure out why.
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by SAYUBLANQUEL
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2025 -
Puente Hills Hyundai responded
We appreciate you bringing this to our attention and apologize that your experience didn’t meet expectations. Your feedback helps us improve our communication and handling of concerns like this in the future. We’ll make sure our team takes a more thorough approach to diagnosing similar issues. - Mike L., General Manager