Larry Ellis | Page 2

Terrible experience They advertise "ALL NEW KIA of GAstonia" Nothing can be further from the truth. First the facility is old dirty and cramped unlike other Kia dealer They advertise "ALL NEW KIA of GAstonia" Nothing can be further from the truth. First the facility is old dirty and cramped unlike other Kia dealers in the area. Secondly and more importantly, They tell you they will honor their advertised prices over the phone just to get you down there then when you arrive they try to steer you (or at least me) into a shady lease after telling me the advertised online prices are for leases only. So after 6 hours in their, thankfully the finance man Larry was honest and the deal was cancelled when KIA didn't want to give me the lease deal that THEY had proposed. I have purchased over 25 cars in the past 10 years and this was by far the worst experience of all. More

Report | Print

Love my KIA Soul I couldn't be happier with my new KIA Soul. Low pressure, and they listened to what I needed. Reuben is great to work with and for me the payment I ne I couldn't be happier with my new KIA Soul. Low pressure, and they listened to what I needed. Reuben is great to work with and for me the payment I needed. Thank you KIA of Gastonia. More

Report | Print

Hard bargain Am running on a budget and I was ref by capt one and walked into Kia of Gastonia abd got a great deal for my money witch another dealer failed the sam Am running on a budget and I was ref by capt one and walked into Kia of Gastonia abd got a great deal for my money witch another dealer failed the same day to do..Never give up on searching for your car till you have gone threw Kia of Gastonia. More

Report | Print

Great place to buy a new or used vehicle David Pollard sold me my 2007 Chev Silverado. He was very professional and got me the deal I wanted. I would recommend him for your next car purchase. David Pollard sold me my 2007 Chev Silverado. He was very professional and got me the deal I wanted. I would recommend him for your next car purchase. And Larry Ellis is by far the best finance manager I have dealt with at a dealership. They make a great team. More

Report | Print

No pressure, allowed me to have what I wanted After some very bad experiences over the years, I learned to dread the process of getting a new car. Today I ran into Trey Odom at Kia of Gastonia an After some very bad experiences over the years, I learned to dread the process of getting a new car. Today I ran into Trey Odom at Kia of Gastonia and he actually listened to me and helped me find a car that fitted into MY requirements, not their sales goals. Had to drive 35 miles to find them but it was well worth the drive. Thank you More

Report | Print

Actually enjoyed a car buying experience My wife constantly was getting flyers asking for us to to trade her car in and get a new one. After receiving the tenth flyer this month, I joked tha My wife constantly was getting flyers asking for us to to trade her car in and get a new one. After receiving the tenth flyer this month, I joked that we should take it up and handed it to her. I found this mildly humerous because this particular dealership was 45 minutes away and there was another Kia dealership ten minutes down the road. For a variety of coincidences, we ended up going to Kia of Gastonia, in spite of the distance from home. It ended up being an amazing experience. The salesman was incredibly friendly and not at all domineering like many dealers. The finance specialist was quick and helpful too. We ended up getting a much nicer car for cheaper than we planned. I recommend them and plan on coming back in spite of the distance for our next purchase. More

Report | Print

Myself and my husband were looking for a specific SUV and although we are very impressed with the Kia Lineup, we needed an SUV that had a couple of different needs then what the Kia Line offers, and the othe although we are very impressed with the Kia Lineup, we needed an SUV that had a couple of different needs then what the Kia Line offers, and the other part was that we are on a budget and needed to find something in our price range, and the staff went above and beyond to make us feel very comfortable and in a family friendly environment. We can't be more pleased with the purchase process, the staff, the vehicle, and the personal attention we were given by everyone at Kia of Gastonia !!!! If you are looking for a New or Pre-Owned vehicle of any kind at all, give Kia Of Gastonia an opportunity to earn your business. The biggest thing for us in the whole buying process was the fact that Kia Of Gastonia is under new Family Owned and Operated Ownership, and not a big Corporate Company who does not care about their customers, nor their employee's, to the big Corporations they are more concerned about selling someone a car anyway they can and not about treating them as they would want to be treated, and the employee's at Kia Of Gastonia know who you are by name whenever you come in whether it be for scheduled maintenance, or just to stop by to purchase an accessory. I just can't say enough about how awesome the entire staff at Kia Of Gastonia treated us, and knowing that the dealership is now Family Owned and Operated has made our dealings with them the absolute best experience we have ever had in regards to an Automobile Dealership!!! Thank you to everyone at Kia Of Gastonia !!!!! More

Report | Print

I Had A Service/Repair Issue, Which My extended Warranty Would Not Cover. After Speaking With Jeff, The GM, They Were Able To Repair My Vehicle At No Cost. Would Not Cover. After Speaking With Jeff, The GM, They Were Able To Repair My Vehicle At No Cost. More

Report | Print

I worked with Brian Eagan as my sales person to buy a used sorento that was mechincally sound,clean and had leather seats. Boy did he find me a clean one! This is where I was introduced to Ray Bruce and used sorento that was mechincally sound,clean and had leather seats. Boy did he find me a clean one! This is where I was introduced to Ray Bruce and his team, because there was a small issue mechincally with the car.This is where they earned my buisness! They were profesional and worked hard to resolve the issue and answered any question i had. I would recommend this dealership to anyone looking for a car new and used. More

Report | Print