Larry Rainford | Page 21

Great Customer Service My daughter needed a new car. She lives out of state and tried to go to her local dealership. They were not very helpful so we contacted Rohrman Toyot My daughter needed a new car. She lives out of state and tried to go to her local dealership. They were not very helpful so we contacted Rohrman Toyota. Zach, Graham & Larry were great to work with. We had purchased our daughter’s first car from Larry Rainford and had a great experience so we asked for him first when we went to the dealership. He was gone for the day, but Zac and Graham happily help get the transaction started. We knew we were wanting to lease a car with the College Grad Program. Larry helped up complete the transaction. They all were very helpful! Larry spent a lot of time going over the features of the car with me before I delivered it to my daughter and has followed up with her to make sure she loves her car and is happy to answer any questions. We will definitely continue to be repeat customers! More

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New 2020 Corolla I am from out of state and had trouble with the Toyota dealer near me, so I contacted Bob Rohrman Toyota. I worked with Larry Rainford and I would re I am from out of state and had trouble with the Toyota dealer near me, so I contacted Bob Rohrman Toyota. I worked with Larry Rainford and I would recommend him to everyone! He was very helpful and always ready to answer any questions I had. With the help of the team, I am now leasing a beautiful 2020 Corolla. The team will work with you to make sure that you are satisfied and they have the best customer service! More

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Report Service desk was very courteous and explained everything to my wife and my understanding. While we waited we were greeted by a sales rep who let us te Service desk was very courteous and explained everything to my wife and my understanding. While we waited we were greeted by a sales rep who let us test drive a RAV4 which we have found to be quite nice. We are planning on trading in the next year and this one appears to be a top contender. More

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Awesome Dealer Bob in service does a great job. Car serviced and washed. I have been a customer for a few years and always pleased. No better dealer. Larry in sales Bob in service does a great job. Car serviced and washed. I have been a customer for a few years and always pleased. No better dealer. Larry in sales always remembers our special days. More

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Third Rohrman Toyota Truck In the past 40 or so years I've owned 5 Toyota trucks. My last three from Rohrman Toyota of Lafayette. I started on the internet and build my dream In the past 40 or so years I've owned 5 Toyota trucks. My last three from Rohrman Toyota of Lafayette. I started on the internet and build my dream Tacoma. After a few minutes, Lisa e-mailed me and set up an apartment for the next day with Austin Conroy. After arriving the next day, Austin Conroy introduced me to Larry Rainford, while he went searching for my truck in a vast inventory. There was just one within 300 miles of Lafayette, and it was available. Moving into a big holiday weekend and end of month, they were able to get it in and prepped by Saturday afternoon. Paperwork, demonstration, explanations, questions, answers, and photos; all in about 90 minutes. Exceptional, Courteous, Professional service. Thanks to Lisa (Internet), Austin Conroy (Manager), Larry Rainford (Sales Rep), Jay Cochran (Finance), and of course Trey. Great Team. More

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Company Purchase We purchased two vehicles for our company fleet. Larry Rainford made the experience excellent and easy! We are repeat customers and feel confident w We purchased two vehicles for our company fleet. Larry Rainford made the experience excellent and easy! We are repeat customers and feel confident with our purchases! More

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Simply outstanding This was our first purchase at Bob Rohrman Toyota. The sales staff were incredibly knowledgeable about their vehicles and patient as I contemplated m This was our first purchase at Bob Rohrman Toyota. The sales staff were incredibly knowledgeable about their vehicles and patient as I contemplated my many options (even from other dealerships). When all was said and done, I returned to Bob Rohrman Toyota because of professional dealings with the entire staff. They were candid and frank, yet incredibly accommodating. We got a wonderful deal. I highly recommend this dealership and will likely return. More

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Duped! Purchased a car from this dealership, within days, the air conditioner went completely out & the engine light is on. Go elsewhere plz run run run Purchased a car from this dealership, within days, the air conditioner went completely out & the engine light is on. Go elsewhere plz run run run More

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Great service; great product! Larry Rainford is amazing! We have purchased multiple cars from him and he always gets us exactly what we need - even when we don't know!- and is kin Larry Rainford is amazing! We have purchased multiple cars from him and he always gets us exactly what we need - even when we don't know!- and is kind and quick! More

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Great group of guys to work with We have just purchased our 5th SUV/truck from Bob Rohrman Toyota. The customer service is amazing. I knew what I wanted and they went above and beyond We have just purchased our 5th SUV/truck from Bob Rohrman Toyota. The customer service is amazing. I knew what I wanted and they went above and beyond to get me the perfect one for me. I didn't have to make any sacrifices. Avery Burrows, Brad Belaire and David Ford made the process so easy. From start to finish. I wouldn't buy a car from any other dealership and I would recommend Bob Rohrman to everyone!!!! More

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