Larry Riddle | Page 18

Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. A very professional service department. I would recommend them to all my family and friends. More

by walsh2 Verified Customer Verified Customer

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Hunter was very helpful and layed out all my options. Larry was great. Answered all my question during leasing process. Larry was great. Answered all my question during leasing process. More

by alexantony77 Verified Customer Verified Customer

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The salesman were patient with customer answer any possible questions as needed very professional in having you finance guaranteed with approval credit if you looking for reliable transportation lakel possible questions as needed very professional in having you finance guaranteed with approval credit if you looking for reliable transportation lakeland volkswagen is the place to go you will be glad you visited the best dealership in town thanks to the whole staff members. More

by bishopstaff7 Verified Customer Verified Customer

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Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well very disappointed I have schedules to meet as well More

by tpfisher Verified Customer Verified Customer

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We were provided excellent service and attentiveness with our salesman and the finance manager. We will definitely return to do business again. our salesman and the finance manager. We will definitely return to do business again. More

by kseyez Verified Customer Verified Customer

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I came to Lakeland VW looking for a Jetta I had seen on the website, after watching a very favorable car review on YouTube. When Nick Maxvill met me in the showroom, I mentioned the car I wanted to see, h the website, after watching a very favorable car review on YouTube. When Nick Maxvill met me in the showroom, I mentioned the car I wanted to see, he got the key, and we went to look it over. While quite knowledgeable in answering my questions, Nick was letting me sell myself on the car instead of pushing for a sale, and I appreciate that. He knew I was there for a purpose, and he was facilitating that purpose. I think he's quite good at assessing a customer. We went for a test drive and Nick let me sell myself on the car. I gave the dealership four stars because the first set of paperwork I signed had the wrong VIN, and the spare key was for a different Jetta, so I had to return the next day and do it again. More

by Bruce Verified Customer Verified Customer

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Extremely friendly, knowledgeable, and concerned for all my needs. Questions are answered immediately and service is done efficiently. my needs. Questions are answered immediately and service is done efficiently. More

by AUTUMN603 Verified Customer Verified Customer

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Easy to work with dealer. Everyone was super nice. Will definitely go back if I ever need another VW. Everyone was super nice. Will definitely go back if I ever need another VW. More

by dante348 Verified Customer Verified Customer

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Kathy was very attentive and provided me with all of the necessary information that I requested. necessary information that I requested. More

by gabescout1305 Verified Customer Verified Customer

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The price was good on the car. I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of negotiating power in doing that and because I had purchased the car, they took advantage of my trade-in. The fees were a little high nothing was negotiable and I walked away with much higher out the door cost than I would’ve expected. They do not offer any return policy or delivery service so I had to drive four hours to drop off my trade-in to find out that it was worth them $2500 then Kelley Blue Book trade-in said it was worth. But all in all I got the car that I wanted and the sales person was extremely nice. More

by scottpoitevint Verified Customer Verified Customer

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