Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Specialties & Trainings
VEST CERTIFIED
144 Reviews
Write a Review144 Reviews of Michelle Barnett
March 08, 2024
Michelle and Larry were great! I did feel like the manager was very pushy and almost took my business elsewhere. He was trying to push a new purchase on my family and thank goodnes I did feel like the manager was very pushy and almost took my business elsewhere. He was trying to push a new purchase on my family and thank goodness for Michelle for saving our business and smoothing things over. More
Other Employees Tagged: Larry Riddle, Hunter Jackson
March 04, 2024
From the moment I arrived, I was treated with professionalism and care, but it was Michelle's willingness to stay late to ensure I was completely satisfied with my purchase that really stood out. professionalism and care, but it was Michelle's willingness to stay late to ensure I was completely satisfied with my purchase that really stood out. I am thrilled with my new car and highly recommend Michelle and this dealership to anyone looking for a seamless and customer-focused car-buying experience. More
Other Employees Tagged: Michelle Barnett
February 16, 2024
Great experience Michelle was wonderful. The sales manager was a tough negotiator as it should be. The car was exactly what I wanted and the process was smooth and fast. Very happy The sales manager was a tough negotiator as it should be. The car was exactly what I wanted and the process was smooth and fast. Very happy More
Other Employees Tagged: Michelle Barnett
February 04, 2024
Lakeland volkswagen is the best volkswagen around, I have been coming here now for years. been coming here now for years. More
Other Employees Tagged: Jared Diveley, Charles Draper, Hiram Mendez Mounier, Jeff Arthur, Ron Fondaw, Larry Riddle, Matthew Lindberg, Katlyn Oldham, Will Maldonado , Ashleigh, Giovanni, Margaret
February 03, 2024
Friendly staff, excellent inventory and time efficient negotiation The sales staff stays in contact with their customers which is the primary reason I keep shopping at this dealer negotiation The sales staff stays in contact with their customers which is the primary reason I keep shopping at this dealer More
Other Employees Tagged: Michelle Barnett
February 03, 2024
I have purchased 4 vehicles from this dealership and the primary reason is their sales staff. Michelle Barnett has assisted me in 3 of those purchases and I appreciate her commitment to service. I most rece primary reason is their sales staff. Michelle Barnett has assisted me in 3 of those purchases and I appreciate her commitment to service. I most recently acquired a 2024 Golf R that I've been tracking since it left Germany. I was very exciting to finally pick it up from the dealer. More
Other Employees Tagged: Larry Riddle
February 01, 2024
We had a good time Will shopping for a car . Everyone was on board to help our experience and pick the right car for us. We found a great car and very happy we took the time to visit the dealers Everyone was on board to help our experience and pick the right car for us. We found a great car and very happy we took the time to visit the dealership. More
Other Employees Tagged: Michelle Barnett
January 24, 2024
Michelle was extremely helpful and a pleasure to work with. Like working with an old friend. The test of the team was very friendly and accommodating as well. It was a pleasure to purchase our new vehicl with. Like working with an old friend. The test of the team was very friendly and accommodating as well. It was a pleasure to purchase our new vehicle with Lakeland Volkswagen. More
Other Employees Tagged: Michelle Barnett
December 03, 2023
The dealership its self was okay but the Michelle the sales person was very unprofessional with certain comments. In my opinion I don’t believe it is necessary to tell a someone “ if I don’t feel comfort sales person was very unprofessional with certain comments. In my opinion I don’t believe it is necessary to tell a someone “ if I don’t feel comfortable with how you’re driving my vehicle I’m going to have you pull over so I can take over to head back to the dealership and ending the test drive”. Meanwhile I then didn’t feel comfortable fully testing the vehicle. The thing that really annoyed us during our time at the dealership was when Michelle said that she couldn’t do her part with the VW app and Electrify America, then blamed me for not being able to do her part because I simply downloaded the 2 apps. Then Michelle got annoyed because I wouldn’t help complete certain parts of the checklist until I could 1. Actually do the visual inspection of the vehicle considering there was already a damaged door handle. I was also asked after completing the checklist if I had any questions about any of the safety features or the Electrify America app. - I set up a service appointment for 1300 hours but when the sales person set u the appointment it had actually been set up for 01:00 ( 1am ). When I arrived for the appointment they were unaware of what I was there for and I advised it was about the door handle and that the replacement was coming from the showroom model, the service advisor had to talk to the sales managers. A few days later I noticed when they replaced the door handle they damaged the interior door panel. More
Other Employees Tagged: Matthew Lindberg
November 23, 2023
Had a set appt with Michelle, when we got there she couldn't work with us because she started with another customer so we then sat either Will. And I leased two cars from them prior and they didn't eve couldn't work with us because she started with another customer so we then sat either Will. And I leased two cars from them prior and they didn't even have that in their system correct. Not sure why they couldn't pull that up by just my name..? More
Other Employees Tagged: Michelle Barnett