Larry Surman
Larry Surman at Naples Acura

Larry Surman

Service Advisor

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
51 Reviews

Languages Spoken

English English

5.0

51 Reviews

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51 Reviews of Larry Surman

May 20, 2026

Dealership Rating
Employee Rating

A great experience, dealing with both Tristan, Gonzalez, and Fier at Naples Acura. Both Tristan, my sales person and Zachary the general manager made the entire buying process a simple and painless one I hi More

by Joe Turchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Fier, Tristian Gonzalez

May 26, 2026

Naples Acura responded

Thank you for your purchase and for your feedback! Tristian and Zack are an amazing team. They both know the car buying process well and know how to efficiently guide their customers through. Enjoy your beautiful new Acura!

May 30, 2026

Naples Acura responded

Hi Joe, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2026

Dealership Rating
Employee Rating

My wife and I visited Naples Acura to look at at the selection of premium used cars. Had no intention of buying until we met our salesman Sean Perala. His manner of approach and genuine interest in help More

by joeswaja
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Kenny Mondzeleuski, Zack Fier , Sean Perala

May 01, 2026

Naples Acura responded

Thank you Joe for your purchase and for your shout out for Sean! Sean is amazing. He is a true professional and very personable. He enjoys sharing his knowledge with his customers so that they can make the right decision based on their needs and wants. He strives towards a company goal of delivering the car and the experience to all of his customers. Enjoy your sporty new Acura!

January 03, 2026

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This is my second Acura from Norm. It was effortless. We discussed everything on the phone and text. They prepared everything. I made an appointment the next morning and was in and out More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Omar Gonzalez JR , Scott Moskow

Jan 04, 2026

Naples Acura responded

David, thank you for your positive review. We're glad to hear that you found our team here at Naples Acura so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

October 17, 2025

Dealership Rating
Employee Rating

Everyone was so great and easy to work with at Naples Acura! They made buying a new car an enjoyable experience. More

by Anonymous
Trade-in Experience
Recommend Dealer
Yes
Oct 17, 2025

Naples Acura responded

Thank you for your purchase and for your feedback. Purchasing a new vehicle should be a positive and enjoyable experience and we try to make it so. Our company motto is delivering the car and the experience and it sounds like we achieved out goal with you. Enjoy your sporty new Acura!

March 27, 2025

Dealership Rating
Employee Rating

Excellent service from dealership. Norman in sales was great help in purchase decision. Will return again More

by mmvanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Zack Fier , Scott Moskow

Apr 07, 2025

Naples Acura responded

Hello, we are pleased to hear of your experience with us here at Naples Acura. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 17, 2025

Dealership Rating
Employee Rating

Norm Johnson has provided me excellent service twice. First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry More

by GKULBIEDA
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Feb 17, 2025

Naples Acura responded

Thank you for your purchase(s) and for your feedback! Norm is very customer focused and very knowledgeable. Hew will go the extra mile for his customer and make sure you are 100% happy with your car buying decision. Enjoy your new Acura!

February 01, 2025

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Employee Rating

Joe is the best sales associate at any dealership that I’ve ever worked with. He was most helpful with securing insurance and getting the tags for the vehicle. His knowledge of the Acura brand and this pa More

by ernie.grindstaff2246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Barry , Joe Eisenberg, Scott Moskow

Feb 03, 2025

Naples Acura responded

Thank you for your purchase and for your feedback! Joe is amazing and we are thrilled that you had the opportunity to work with him. he is very knowledgeable and more then willing to share his knowledge with his customers. Enjoy your new Acura!

January 04, 2025

Dealership Rating
Employee Rating

Marvin was fantastic- transparent, responsive, appreciated if he didn’t know the answer, he found it and responded quickly. More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Marvin Guerrier

Jan 07, 2025

Naples Acura responded

Thank you for your feedback and for your purchase! Marvin is fantastic to work with. He is very customer focused and will go the extra mile for his customers. Enjoy your new Acura in the new year!

October 16, 2024

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Employee Rating

I have known Ross for 12 years. I have been an Acura customer since 1996. I have leased cars every 3 years at different dealerships in the northern states. Since I moved to Flori More

by DR
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Kenny Mondzeleuski, Leo Medina, Marvin Guerrier, Omar Gonzalez JR , Joe Eisenberg, David Faulkner, Scott Foster

Oct 17, 2024

Naples Acura responded

Thank you for your loyalty to Naples Acura and for your accolades towards our team! Ross is amazing. He is a great leader of our team and he sets the tone for his expectations at the dealership. Everyone here works towards a common goal of delivering the car and the experience to every customer. Enjoy your beautiful new Acura and our delicious coffee latte!

August 01, 2024

Dealership Rating
Employee Rating

Marianne is wonderful. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. More

by swflalexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Norman Johnston, Leo Medina, Marvin Guerrier, Armando Ramirez , Scott Foster, Marianne Sullivan

Aug 01, 2024

Naples Acura responded

Thank you for your purchase and for your review! Marianne is amazing. A true professional, she knows how to efficiently guide her customers through the finance process and get you into your new car. Enjoy your beautiful new Acura!

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