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51 Reviews
Write a Review51 Reviews of Larry Surman
July 09, 2024
I have engaged with Naples Acura for nearly 15yrs now and the service is always impeccable. The GM Ross and our Sales Associate Norm, truly understand what it means to deliver not just a premium vehicle but the service is always impeccable. The GM Ross and our Sales Associate Norm, truly understand what it means to deliver not just a premium vehicle but also a premium experience when researching and purchasing a car. They have developed trust and that’s much harder to come by especially in our current day society. Well done gentleman! More
Other Employees Tagged: Ross Levy, Norman Johnston , Scott Foster, Marianne Sullivan
April 28, 2024
My new 2024 RDX is the second vehicle we have purchased from Naples Acura. We are very happy with the folks at Naples Acura….all are professional, very knowledgeable when it comes to cars and very easy to from Naples Acura. We are very happy with the folks at Naples Acura….all are professional, very knowledgeable when it comes to cars and very easy to work with. Norman Johnston took very good care of us and saw that every detail was taken care of for us. I would highly recommend Naples Acura and especially Norm to anyone interested in purchasing a new vehicle. More
Other Employees Tagged: Norman Johnston, Omar Gonzalez JR, Zack Fier
January 15, 2024
Only got a quote from Larry at this time. He was very responsive with my request which I appreciated a lot. Will make an appointment for said service in the very near future. He was very responsive with my request which I appreciated a lot. Will make an appointment for said service in the very near future. More
January 04, 2024
I wouldn’t go anywhere else. This is the best dealership in all the cars I’ve bought over the years. Michael “Sparky”, is excellent beyond words. He is professional, knows his This is the best dealership in all the cars I’ve bought over the years. Michael “Sparky”, is excellent beyond words. He is professional, knows his business and works with us. He knows what we like and he finds it for us. We’ve bought 3 cars from Michael and 5 cars total from Acura. I wouldn’t go anywhere else. You don’t get this kind of service anywhere. More
Other Employees Tagged: Michael Meador
November 08, 2023
Having just completed my second Acura lease with Norman Johnston, my experience was professional, cordial and very relaxed. Naples Acura's sales team understands its customers and a desire for upscale veh Johnston, my experience was professional, cordial and very relaxed. Naples Acura's sales team understands its customers and a desire for upscale vehicles at very fair pricing. The also respect "negotiation" and will work for a best offer. The fact that my salesperson will be around for my next vehicle shows real dedication and stability. I fully appreciated the considerable time Norman spent explaining all the new technology features of my vehicle. Naples Acura's service department is anchored by the most efficient and friendliest people that I have dealt with in years. One more kudo....the coffee machine is always working! More
Other Employees Tagged: Norman Johnston, Omar Gonzalez JR , Scott Foster
September 13, 2023
wonderful car buying experience. Norm is everything you want in a sales associate when purchasing a vehicle!!! Super nice, very knowledgeable!!! We did not need to ask for one thing. Norm is everything you want in a sales associate when purchasing a vehicle!!! Super nice, very knowledgeable!!! We did not need to ask for one thing. Books, keys, paperwork all in order. We will definitely purchase our next vehicle from Norman Johnston at Naples Acura. Highly recommend this dealership and Norm. More
Other Employees Tagged: Norman Johnston , Marianne Sullivan, Manager Zack.
August 01, 2023
Marvin went above and beyond searching for a great vehicle for me and at the end I went and traded in my car. Great salesman, doesn’t xx, and made the car buying process so smooth. Larry in the serv vehicle for me and at the end I went and traded in my car. Great salesman, doesn’t xx, and made the car buying process so smooth. Larry in the service department has helped me since the day I bought and traded my car, I will be returning with the new car for their excellent service. Thank you Marvin, Larry, Zack and the Naples Acura team for everything More
Other Employees Tagged: Marvin Guerrier , Marianne Sullivan, Zack Fier
July 28, 2023
The Dealership has been very professional in both sales and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as ap and service. My Sales Rep, Francesca has been a dream to work with. She knows her cars and always follows up . She advocates for the customer as appropriate. She builds long term relationships, The service department is neat and clean and exhibit a can do attitude. More
Other Employees Tagged: Ross Levy, Kenny Mondzeleuski, Gabriel Barry, Leo Medina , Francesca Fortin, Scott Foster, Victor Lopez, Marianne Sullivan
June 20, 2023
OUTSTANDING DEALERSHIP. WE'VE TAKEN DELIVERY OF 3 ACURAs IN THE PAST FEW YEARS AND EVERY TIME THEY HAVE TREATED US ROYALLY. KUDOS TO OUR SALESMAN OMAR GONZALEZ, AND TO MA WE'VE TAKEN DELIVERY OF 3 ACURAs IN THE PAST FEW YEARS AND EVERY TIME THEY HAVE TREATED US ROYALLY. KUDOS TO OUR SALESMAN OMAR GONZALEZ, AND TO MANAGER ROSS LEVY FOR TAKING SUCH GOOD CARE OF US. THE SERVICE DEPARTMENT IS 1ST RATE AND WE LOOK FORWARD TO DOING BUSINESS WITH NAPLES ACURA AGAIN IN THE FUTURE. More
Other Employees Tagged: Ross Levy, Leo Medina, Omar Gonzalez JR , Scott Foster, Marianne Sullivan
May 02, 2023
This is the 2nd time I’ve purchased from Norman. What a great guy! I love this dealership because everyone I have worked with, Norman, Marianne and the service team, all make it so easy to get a new What a great guy! I love this dealership because everyone I have worked with, Norman, Marianne and the service team, all make it so easy to get a new car. More
Other Employees Tagged: Norman Johnston , Marianne Sullivan

