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Larry Thompson
Larry Thompson at Bob Rohrman Toyota

Larry Thompson | Page 9

Service Advisor

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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107 Reviews
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107 Reviews

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107 Reviews of Larry Thompson

May 24, 2022

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Employee Rating

Quick and efficient. Everyone was very nice. Smooth from the minute i entered to the moment i left More

by Tori_robinson1341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Schutz

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May 24, 2022

Bob Rohrman Toyota responded

Thank you, Tori! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2022

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Employee Rating

Dalton, Stone, Levi, and Dan were great at helping me get the car I wanted at the price I want. This is my second car I have bought from here and will definitely be coming back again. More

by Mjohnson291
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Miller, Daniel Comus, Stone Dalton, Levi Evans

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May 23, 2022

Bob Rohrman Toyota responded

Thanks for your feedback on your recent visit to Bob Rohrman Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 16, 2022

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Employee Rating

I have leased 2 Tacomas and have had a good experience with sales and service More

by Webb08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Miller, Ben Streitmatter , Mason Schutz

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May 16, 2022

Bob Rohrman Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Tacoma! All of us at Bob Rohrman Toyota are glad to have you as a customer.

May 08, 2022

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Employee Rating

Dalton was so sweet and very knowledgeable. Keymen was adorable and made the process smooth. More

by Ada Otero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Miller , Keymen

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May 09, 2022

Bob Rohrman Toyota responded

Thank you so much for your kind words, Ada, and for taking the time to leave us this wonderful feedback!

May 07, 2022

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Employee Rating

Best experience they very helpful I strongly recommended people to choose Bob Rohman for your dealership More

by Georgeskesnel
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dalton Miller , Mason Schutz

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May 09, 2022

Bob Rohrman Toyota responded

Thank you, George! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Toyota!

May 04, 2022

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Employee Rating

Recommended an expensive routine maintenance before Toyota recommends doing it. The service department doesn't know what warranty your car has. I cant get ahold of someone in finance to find out about More

by sfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 06, 2022

Bob Rohrman Toyota responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your experience and would like to see what we can do to assist you. Please feel free to reach out to management directly if you would be willing to share some more detail. We appreciate your business and hope you will give us another opportunity to serve you!

May 03, 2022

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Employee Rating

They are always helpful and know my vehicles and name when I arrive. Great dealership. More

by jakettleborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 03, 2022

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Larry and our team and don't hesitate to let us know if we can be of further assistance.

April 26, 2022

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Employee Rating

Always provides quick and cheerful service, and works hard to fit me in when I need help More

by kaufmanjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Mason Schutz

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Apr 27, 2022

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2022

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Employee Rating

They are amazing & always so friendly! I’m never disappointed when leaving Toyota! This is my second lease with them and won’t be my last. More

by samixnicole1457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Comus, Ben Streitmatter , Trey Rohrman, Mason Schutz, Drew Vance, Jayden Walton, Marcus Zimmer

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Mar 26, 2022

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

February 26, 2022

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Employee Rating

Good service but like 1,300 to do brakes come on. That price bogus. You should know better More

by JJUSTIN25X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2022

Bob Rohrman Toyota responded

Thank you so much for your review. We take all reviews seriously and will share your comments with the service team. Please don't hesitate to reach out if you need anything else.

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