Launi Kopa | Page 36
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
June 03, 2021
Service department is fantastic, always very informative. Brandon and Launni are always very pleasant to deal with. I bring all my vehicles here for service and always will! Brandon and Launni are always very pleasant to deal with. I bring all my vehicles here for service and always will! More
Other Employees Tagged: Dustin Duverge, Brandon Ogrodnick
May 29, 2021
Recall was done in a prompt and timely manner. Everything being done was clearly explained to me. Very happy with the service. I would probably buy a car at the dealership. being done was clearly explained to me. Very happy with the service. I would probably buy a car at the dealership. More
May 27, 2021
I have associated for the past few years with this dealership. I have brought several cars and have had them all maintenance there. Friendly personal always professional. dealership. I have brought several cars and have had them all maintenance there. Friendly personal always professional. More
Other Employees Tagged: Brandon Ogrodnick
May 25, 2021
The young woman that helped that day was outstanding. She provided the option for me to do the inspection using my current my June month saving time asked for my permission to go to my glove compartment and provided the option for me to do the inspection using my current my June month saving time asked for my permission to go to my glove compartment and grab the insurance/registration. She is very kind and patient. She just killed in customer service. I work for customer service for more than a decade and she was really great . hope get her again next time . More
May 24, 2021
Thank you - everything went smooth - 25 word min? That’s silly - ok here goes..... one two three four five six seven eight nine ten - and done! silly - ok here goes..... one two three four five six seven eight nine ten - and done! More
Other Employees Tagged: Dustin Duverge, Brandon Ogrodnick
May 21, 2021
I was treated very will from the girls at the device Counter to the gentleman who did my oil change I would highly recommend your service department Counter to the gentleman who did my oil change I would highly recommend your service department More
Other Employees Tagged: Dustin Duverge
May 19, 2021
Everyone was very helpful, professional and efficient. I went in for a recall on the brakes and while I was there, they suggested it was almost time for an oil change. I appreciated them saving me a trip. went in for a recall on the brakes and while I was there, they suggested it was almost time for an oil change. I appreciated them saving me a trip. More
Other Employees Tagged: The receptionist and the man who took the car. I’m sorry I don’t know the names.
May 19, 2021
Very friendly and polite with the customers. Got me in and out with not much wait time. Customer service was wonderful and professional. Smiling faces. and out with not much wait time. Customer service was wonderful and professional. Smiling faces. More
Other Employees Tagged: BRANT BECKER
May 12, 2021
Outstanding customer service from the service department. Would recommend using their service department for all your repairs and maintenance issues. Been servicing my cars for years. Would recommend using their service department for all your repairs and maintenance issues. Been servicing my cars for years. More
Other Employees Tagged: Brandon Ogrodnick
May 12, 2021
Very good service and car was completed when I asked for it . No pressure on extra services which is always a good thing ... you should be open by 730 would be better but I will be back:) it . No pressure on extra services which is always a good thing ... you should be open by 730 would be better but I will be back:) More

