Launi Kopa | Page 61
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
October 16, 2019
Good deal oil change Has an appointment for 9:30 am oil change, filter service. Was informed it would be approximately forty five minutes to an hour. Fifty minutes later s Has an appointment for 9:30 am oil change, filter service. Was informed it would be approximately forty five minutes to an hour. Fifty minutes later service was complete and I was on my way. Clean place, friendly professional service, fair price. More
Other Employees Tagged: Fernanda Santos
October 09, 2019
greatly exceeded my expectations Past I've had terrible dealings with auto dealerships including Hyundai dealerships but Dickson City Hyundai was an absolute delight to work with. the Past I've had terrible dealings with auto dealerships including Hyundai dealerships but Dickson City Hyundai was an absolute delight to work with. they were very friendly welcoming and we're willing to ease all my concerns even if somebody have been a bit paranoid. I cannot give them a higher recommendation. More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Fernanda Santos
October 08, 2019
Prompt service D. C Hyundai provided quick efficient servivce. Questions answered. No delay in service . Scheduling was quick and simple. This is my 3rd hyandi ve D. C Hyundai provided quick efficient servivce. Questions answered. No delay in service . Scheduling was quick and simple. This is my 3rd hyandi very satisfied all around More
Other Employees Tagged: Vinicius "Vinny" Santos, Ray Martinez, Anthony Tooson , Adam Altvater, Raymond McGarry
October 08, 2019
Rusted rotors Launi at service is wonderful at ensuring you understand exactly what is happening with your vehicle and that you feel comfortable smoking forward wit Launi at service is wonderful at ensuring you understand exactly what is happening with your vehicle and that you feel comfortable smoking forward with repairs. More
October 07, 2019
Finally fixed After a long battle figuring out my car, it is finally running like new. Thank you for replacing my axle. I finally can head into the winter without f After a long battle figuring out my car, it is finally running like new. Thank you for replacing my axle. I finally can head into the winter without fear. More
October 03, 2019
Why use old Spark Plugs I had my engine replaced under warranty. The engine was totally ruined. There was a hole in the engine block. Everything started out great. They were I had my engine replaced under warranty. The engine was totally ruined. There was a hole in the engine block. Everything started out great. They were replacing my engine under warranty and even covering my rental car. Then, they called with "bad news". They reuse the spark plugs. Yes, spark plugs with 66,000 miles were going to be used in a brand new engine. But, my spark plugs were damaged when the engine died, so they could not reuse them. They charged me 69.00 for 4 spark plugs, and 2.00 bulls@#t shop fee. Why would spark plugs not be covered under the warranty engine replacement? More
Other Employees Tagged: Adam Altvater
October 01, 2019
Quick easy and fast excellent customer service. Was very quick and east the service was excellent. I always recommend this service centre to all my friends and family members also everyone else. Was very quick and east the service was excellent. I always recommend this service centre to all my friends and family members also everyone else. More
October 01, 2019
Inspection due I had my car into Hyundai for an oil change and inspection . The entire staff was very helpful in doing the work and getting the car back to me in a I had my car into Hyundai for an oil change and inspection . The entire staff was very helpful in doing the work and getting the car back to me in a very reasonable time. It is a good place to have your car serviced More
Other Employees Tagged: Brandon Ogrodnick
September 12, 2019
Extremely helpful Was from out of town, had an accident and was treated extremely well. Walked in and explained the situation and was assisted with in minutes. Great se Was from out of town, had an accident and was treated extremely well. Walked in and explained the situation and was assisted with in minutes. Great service More
September 11, 2019
Car maintenance The oil change was done in a very timely manner and the personnel were very friendly. The arra was very clean and they provided coffe while waiting. The oil change was done in a very timely manner and the personnel were very friendly. The arra was very clean and they provided coffe while waiting. More

