Launi Kopa | Page 65
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
May 07, 2019
Detailing after computer upgrade Management did all the right moves to appease my displeasure on condition of my car upon release to me dusty ,tree sap ,on paint and glass ,front desk Management did all the right moves to appease my displeasure on condition of my car upon release to me dusty ,tree sap ,on paint and glass ,front desk personal were outstanding ,helpful and friendly, unfortunately the individual who did the detailing missed several sap drops on trunk lid as well as on both front and rear windshields ,I chose to leave with my car instead of pointing these discrepancies out for everyone was hustling with other work I didn't want to be a bother and had many other chores to do myself More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Fernanda Santos
May 07, 2019
Accessories Overall service very good I bought my first Hyundai there in 2008 don’t remember getting any service done from there traded that in on a 2015 and then Overall service very good I bought my first Hyundai there in 2008 don’t remember getting any service done from there traded that in on a 2015 and then a 2018 and have been dealing with Brandon and Launi ever since they are great and as long as I decide to get a Hyundai I hope that they will be there More
Other Employees Tagged: Vinicius "Vinny" Santos, Anthony Tooson , Brandon Ogrodnick
May 03, 2019
Quick service Hyundai had my car in and out in a decent amount of time though I will have to go back for service due to my late appointment. Hyundai did an oil chan Hyundai had my car in and out in a decent amount of time though I will have to go back for service due to my late appointment. Hyundai did an oil change, fluid replenish and point check before I left the dealership. Overall very helpful staff. More
April 29, 2019
Customer is Top Priority Service was one of my main concerns when purchasing my vehicle..Every time I have been there, they have a polite and courteous staff who go above and Service was one of my main concerns when purchasing my vehicle..Every time I have been there, they have a polite and courteous staff who go above and beyond to meet your needs along with a great service team.. More
Other Employees Tagged: Adam Altvater, Mike Hayes, Brandon Ogrodnick, Fernanda Santos, Rich Ellis
April 26, 2019
Service Took longer than I thought it would and was surprised at the cost of the emissions test. My former dealer cost for emissions was included in the cost Took longer than I thought it would and was surprised at the cost of the emissions test. My former dealer cost for emissions was included in the cost of inspection which was the same cost as your emissions test. More
Other Employees Tagged: BRANT BECKER
April 23, 2019
Great place and people They explain everything before they even take your vehicle to be serviced. They even let me know that there was an update for my vehicle. They explain everything before they even take your vehicle to be serviced. They even let me know that there was an update for my vehicle. More
Other Employees Tagged: Adam Altvater, Michael Melando
April 18, 2019
Very respectful and helpful! Launi (I think that's how it's spelled) Petrylak took care of me and was very helpful clearing up a recall issue, and contacted the auto dealership t Launi (I think that's how it's spelled) Petrylak took care of me and was very helpful clearing up a recall issue, and contacted the auto dealership that was related to my specific problem. The work was done in a very expeditious manner. More
April 15, 2019
I love the service They know how to take care of you won't do anything unless I ask them to. I also like the fact that they are most knowledgable They know how to take care of you won't do anything unless I ask them to. I also like the fact that they are most knowledgable More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Fernanda Santos
April 14, 2019
Lots to do Impressed by the fast service. Worry free and good price. Don't really like that I have to write 25 words minimum for a review. Impressed by the fast service. Worry free and good price. Don't really like that I have to write 25 words minimum for a review. More
Other Employees Tagged: Adam Altvater, Fernanda Santos
April 03, 2019
Service good, car bad the service dept. has been very nice to me and wants to help. but the car is not so good. This vehicle is not even close to the other two Hyundai I've the service dept. has been very nice to me and wants to help. but the car is not so good. This vehicle is not even close to the other two Hyundai I've owned. More
Other Employees Tagged: Greg Bertholf, Ray Martinez , Adam Altvater, Brandon Ogrodnick, Fernanda Santos

