Laura Danzuso | Page 3

Every single person made feel heard. Great eye contact. Smiles. And rephrasing to check their understanding. Sort of funny because it wasn’t a big problem and I knew they knew more Great eye contact. Smiles. And rephrasing to check their understanding. Sort of funny because it wasn’t a big problem and I knew they knew more about it than I did. More

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10 out of 10! Always an exceptional experience every time I bring my truck in for service! They always get things taken care of quickly and the service advi Always an exceptional experience every time I bring my truck in for service! They always get things taken care of quickly and the service advisors are great to work with. Their service department is the reason when I’m looking for a new vehicle or know someone who is Washington Ford is where I go and recommend others go. More

by markstevens1941 Verified Customer Verified Customer

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Kevin Konek is always a pleasure to work with. He takes care of whatever it is that I need and always has the customer’s best interest in mind. He takes care of whatever it is that I need and always has the customer’s best interest in mind. More

by JAKECAV34 Verified Customer Verified Customer

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Home pickup scheduled for 8:15am, then changed to 9am on app. Given no updates or reason for delay. Called to complain at 9:45am and was given a non answer about times being 'guidelines' which was not state app. Given no updates or reason for delay. Called to complain at 9:45am and was given a non answer about times being 'guidelines' which was not stated anywhere. Driver finally arrived at 10:30am. Clear your whole morning and don't believe the app times. More

by THEATERMAKER Verified Customer Verified Customer

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One of the easiest service departments to work with - Andrea is phenomenal wi the customer service and I always trust what I get when I bring my car in for maintenance Andrea is phenomenal wi the customer service and I always trust what I get when I bring my car in for maintenance More

by MRD Verified Customer Verified Customer

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As usual, free pick-up and delivery. Everything taken care of in 2 winks of a birds eye. Everything taken care of in 2 winks of a birds eye. More

by DZANRUN Verified Customer Verified Customer

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It was amazing to find out that my recall could be done right in my driveway!! right in my driveway!! More

by ASHLEYVERNO Verified Customer Verified Customer

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Fast response, excellent service, free pick-up and delivery. Service agent very pleasant ti speak with. delivery. Service agent very pleasant ti speak with. More

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This Ford dealership has got to be among the best around! Jake Verbanic in the service department is a friendly, caring, knowledgeable, professional. The service techs, and prep employees are great as well! Jake Verbanic in the service department is a friendly, caring, knowledgeable, professional. The service techs, and prep employees are great as well! Mike as the service manager has to be a great leader! You are not pressured or forgot about. The employees treat your car as if was their own. Try them out you will not regret it!!!!!!!!!!!!!! More

by jmwplrctr2024 Verified Customer Verified Customer

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The personal touch points and coordination were great. Work was completed on time and as expected. Work was completed on time and as expected. More

by MICHAELSLANDY Verified Customer Verified Customer

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