Laura Flanagan
Laura Flanagan at Irvine Subaru

Laura Flanagan | Page 16

Service Adviser/Scheduler

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

not yet
rated
244 Reviews
not yet
rated

244 Reviews

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244 Reviews of Laura Flanagan

November 13, 2023

Dealership Rating
Employee Rating

The service was great and the people I spoke to were pleasant and thorough. Thank you More

by KSCHLOEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 13, 2023

Dealership Rating
Employee Rating

last time I was in some guy who first met me outside as I arrived for service was stressed and a little rude. More

by nbehroozian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 12, 2023

Dealership Rating
Employee Rating

Tyler was excellent. Laura Flanagan as well. Thank you for your time, energy and help. More

by BRUCEWOOD_LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Tyler

Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 10, 2023

Dealership Rating
Employee Rating

Great customer service! They were very helpful and made the experience painless! Happy to have gone in to get my service needed on my car. More

by KELLYANDSANDYBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 09, 2023

Dealership Rating
Employee Rating

Laura is great as an advisor very professional , knowledgeable and kind ,. It very satisfied going to this dealership ti service my car thanks Leto up the great customer service . More

by jfoshee314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Laura is amazing

Nov 22, 2023

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2023

Dealership Rating
Employee Rating

Irvine Subaru is the only auto shop that I will use for all of my service needs. More

by 5CHESHIRE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2023

Dealership Rating
Employee Rating

it was a perfect experience Laura Flanagan and Sebastian the Dept manager were excellent as always thanks, james h. More

by SALLYDAVIS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 06, 2023

Dealership Rating
Employee Rating

Laura, the service advisor,was very courteous and professional in dealing with me and telling me what would be done for my service and when I could expect to get the car back. More

by jtj28791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 06, 2023

Dealership Rating
Employee Rating

Every member of the team was efficient, professional and friendly throughout this entire process. Communication was outstanding as well. More

by cwjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

November 05, 2023

Dealership Rating
Employee Rating

Efficient, courteous, fast service on my recent repair. Communication was excellent. Attention prompt and patient. More

by JAYLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback  We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

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