Laura Flanagan
Laura Flanagan at Irvine Subaru

Laura Flanagan | Page 24

Service Adviser/Scheduler

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

not yet
rated
244 Reviews
not yet
rated

244 Reviews

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244 Reviews of Laura Flanagan

August 15, 2023

Dealership Rating
Employee Rating

Excellent service and customer service. Friendly and accommodating. I was very satisfied and plan to be back soon More

by dcordov1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

August 14, 2023

Dealership Rating
Employee Rating

Nice to have a Subaru Dealership just a couple of miles away. They are friendly and do good service. More

by true2jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Martin, Sebastian Calvo

July 25, 2023

Dealership Rating
Employee Rating

Great customer support, but communication could have been better. My vehicle was ready and I was never notified until I had to make contact with the service writer. All in all though, I still will certainly More

by Tango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

July 19, 2023

Dealership Rating
Employee Rating

No sales pressure at time of looking at different models & making the purchase. Friendly and efficient service. More

by dfengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

March 28, 2023

Dealership Rating
Employee Rating

The staff is consistently respectful & honest. It is always a positive experience. Appreciate the ride to my job & the puck up. It’s a big factor. More

by lizhar@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EV. Peralta & Driver

Mar 30, 2023

Irvine Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2023

Dealership Rating
Employee Rating

The service is excellent. The service people are courteous, friendly and knowledgeable. Timely completion of my oil service!! More

by rcalame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Frank Mancilla, Joseph Smith

Mar 25, 2023

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 27, 2023

Dealership Rating
Employee Rating

You feel likw you are going your family business to have your car serviced at Irvine Subaru. Keep on good job! More

by Semih Keke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Bobby "Chico" Alcaraz, Daniel

February 24, 2023

Dealership Rating
Employee Rating

The service is good. The service people are courteous, friendly and knowledgeable. I do not like these surveys. If I was not happy with the service I would say so without More

by dalobo
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancilla, Joseph Smith

October 12, 2022

Dealership Rating
Employee Rating

Laura is the best. Laura has been taking care of our Subaru Forester for years and she is always our go-to person. More

by davem919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2022

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Irvine Subaru. Safe travels!

July 18, 2022

Dealership Rating
Employee Rating

I have been going to Irvine Subaru for over 5 years. Always on time and has been good to my Subaru and to me. Daniel Flanagan is always there to greet me. More

by johnmercola
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jul 20, 2022

Irvine Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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