Laura Flanagan
Laura Flanagan at Irvine Subaru

Laura Flanagan | Page 5

Service Adviser/Scheduler

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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244 Reviews
not yet
rated

244 Reviews

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244 Reviews of Laura Flanagan

February 04, 2024

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Employee Rating

Very friendly environment. Quick service. Laura was very professional and great to work with. Thank you. More

by MELMARINA0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Feb 08, 2024

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again. Take care!

February 03, 2024

Dealership Rating
Employee Rating

The service department's Laura Flanagan, I give five stars to ...she is the only one I will work with and the reason I keep coming back for service. More

by kltreydte
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 03, 2024

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Love this service dept and personnel and that’s why I come here rather than the Ontario Subaru dealer near my home. More

by marg35
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Clemente Mendoza

Feb 05, 2024

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

February 02, 2024

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I have been going to this dealership for nearly 5 years and they have serviced my 2019 Subaru outback. I am very happy with their service and they always call me with any suggestions or future service that More

by harry21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

February 01, 2024

Dealership Rating
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Always pleased when I leave that I received good service. Never take my car any where else. More

by renee31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Feb 03, 2024

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

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I've been going here for service for 20 years and they consistently do good work and provide good customer service More

by CHRISDEVLIN1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 04, 2024

Irvine Subaru responded

Thank you for being a loyal customer, we appreciate you and hope to continue for 20+ more years! Please reach out if you ever need anything!

January 30, 2024

Dealership Rating
Employee Rating

Came in for 60 thousand mile checkup which was a bundled price and I could have saved if I was able to put in certain parts myself. The clock was not correct and I had to come in a day later to have the p More

by schnayer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Feb 02, 2024

Irvine Subaru responded

Hi, we really appreciate your great feedback! If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at carissas@irvinesubaru.com and we will do our best to make this better.

January 30, 2024

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Employee Rating

Clemente is my go to guy when it comes to taking care of my Subaru. He’s knowledgeable and is always keeping me up to date. More

by Ricardo Lopez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Clemente Mendoza

Feb 02, 2024

Irvine Subaru responded

Hi Ricardo, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. Safe travels!

January 28, 2024

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Employee Rating

I admire the Irvine Subaru for their great job they always do on my Outback every time I need and thank them for good advice, honesty and good quality. Thank you! More

by MIKEVORONEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 29, 2024

Irvine Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2024

Dealership Rating
Employee Rating

I found the dealership to be very efficient under promise and overdeliver. I feel like they have my back and very nice people who work there More

by YOURBODYNEVERLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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