Laura Flanagan
Laura Flanagan at Irvine Subaru

Laura Flanagan | Page 7

Service Adviser/Scheduler

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

not yet
rated
244 Reviews
not yet
rated

244 Reviews

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244 Reviews of Laura Flanagan

January 19, 2024

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Employee Rating

The amenities are top notch no better dealership in SoCal. I love the complimentary coffee and snacks, as well as the MASSAGE CHAIR! More

by SHAHABNAHID921
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 24, 2024

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2024

Dealership Rating
Employee Rating

Still waiting for word from your service manager regarding the paint on my car's hood. It wasn't't there when we purchased the car in February of last year. More

by LEGEREJF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 24, 2024

Irvine Subaru responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to Sebastian Calvo at sebastian@irvinesubaru.com or (949)837-3500 ext 121 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

January 19, 2024

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Employee Rating

Easy to schedule appointment. Work was done correct and explained. Customer service was polite and helpful with any questions or concerns. More

by Jason
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 24, 2024

Irvine Subaru responded

Hi Jason, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2024

Dealership Rating
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Excellent service. I drive all the way to Irvine even though I have a subaru dealership closer to me because of their good customer service. More

by JB_0605
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Martin, Sebastian Calvo , Clemente and Sam

Jan 19, 2024

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 18, 2024

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Employee Rating

Irvine Subaru has been one of the best car dealerships I have ever had the pleasure of doing business with. The customer service and technical expertise on my 2017 WRX and my 2020 WRX/STI is unsurpassed. A More

by SHENLONGGUNDAM2011
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Martin, Sebastian Calvo , Peter Ernandes, Michelle Quezada, Raphael,Sam, Clemente, Evelyn, all the mechanics and simply all the staff here @Irvine Subaru are the best. A great team work dealership. Thank you for always treating me like family.

Jan 24, 2024

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 16, 2024

Dealership Rating
Employee Rating

It was timely check in and the service. It was also accommodated to my special request. More

by INNA.LYUBEK
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 17, 2024

Irvine Subaru responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

January 15, 2024

Dealership Rating
Employee Rating

The best service I’ve ever had, my salesman, Tim Allen, was over and beyond helpful in setting up my remote start on my car. He took the time to set up my phone and explain how it all works. Honestly the b More

by cabo40ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo, Tim Allen

Jan 17, 2024

Irvine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

January 15, 2024

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Employee Rating

Great people, Great specialists doing Great job at the Great dilership in Irvine Subaru! And I thank them a lot! More

by MIKEVORONEL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 15, 2024

Dealership Rating
Employee Rating

The service reps were very helpful. They spent a lot of time trying to solve an issue with the car and phone comunicating or lack of. More

by spoode
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 18, 2024

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 14, 2024

Dealership Rating
Employee Rating

Well run service department. Very efficient while still remaining professional. Also friendly and attentive. Thanks.. More

by roger.luth
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

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